T-Mobile U.S. leaps ahead of competition in 2020

In our current world, telecom operators try to create a balance between postpaid services and the 5G network they offer to customers to maintain their dominance within the global technology race.

Despite the Coronavirus, T-Mobile US accomplished that goal by adding a record number of postpaid customers for Q4 and full-year 2020, in parallel with expanding its Ultra Capacity 5G coverage and speeds (2.5 GHz) to reach 106 million people, passing its goal of 100 million by year-end.

Postpaid net additions and 5G expansion

The wireless carrier proclaimed​ its fourth quarter results and noted that it ended the fiscal year with a total customer count of 102.1 million, adding 5.6 million net subscribers for 2020 and delivered strong additions during Q4 by 1.7 million.

“Postpaid phone net customer additions were 824,000 in Q4 2020 and 2.2 million for the full-year,” the carrier said, with postpaid phone churn being 0.90 percent for the full-year 2020.

In addition, the company took advantage of its success by expanding its entire 5G network having it accessible to 280 million, with nationwide coverage expected for the end of 2021.

With North America boasting 3.4 million 5G connections by the end of Q3 2020, the telco is considered as America’s 5G leader, distributing fifth generation speeds in more places with the first and largest nationwide 5G network.

Ultra-Capacity 5G is accessible in more than 1,000 U.S. cities and towns including major markets such as Chicago, Houston, Los Angeles, and New York City amongst others.

For this part of the world, it amounts to 47 percent quarterly growth in 5G, a gain of over 1 million 5G connections over the quarter.

“Our focus on bringing unmatched value and experience to customers while building and delivering the nation’s best 5G network paid off with record-breaking results in 2020 (5.5 million new postpaid customers) – and we continue to be the growth leader in wireless,” said Mike Sievert, T-Mobile CEO.

“Our 5G leadership position is getting stronger every day. We set some huge goals in 2020 that some thought were impossible, but we smashed them. Today, T-Mobile’s high speed Ultra Capacity 5G covers over 50 times more people than Verizon and it’s growing.”

What are the reasons for the growth?

Part of the reason for this immense growth is due to the early 5G leadership that T-Mobile has taken upon its rivals, according to experts. “In addition, the telco succeeded in offering unparalleled deals that were hard to resist by customers throughout the year,” the experts added.

As such, the end of 2021 is the date set for the company expecting to have its Ultra Capacity 5G service reach nationwide coverage, especially having an incredible performance, delivering download speeds in the 300 Mbps range and peak speeds hitting one GBPS on compatible 5G devices.

The pandemic caused major negative repercussions on whole economies; however, some companies were able to turn 2020 into a positive experience for the business.