Since the advent of social media, the trope ‘becoming connected is actually becoming disconnected’ has been so overused as clickbait that it’s become a cliché; a meaningless headline that surprises no one anymore. But on Mental Health Day, we’d be wise to remember that all clichés have a root in truth. And that the disconnection […]
Telecoms
India has been stealing the headlines in the last month. The success of Chandrayaan-3 in showing the world how to colonize the moon has shown the country in a light the world many have suspected, but never seen before. The fact that China’s Xi Jinping wouldn’t meet with Narendas Modi at the recent BRICS summit […]
“The first casualty of war is the truth.” This was first uttered by Aeschylus, a Greek playwright, 2,500 years ago. The notion of this axiom has now entered the digital domain. And social media is the weapon of choice. The BBC has reported that X (formerly known as Twitter), Facebook, Instagram and Telegram have failed […]
In the previous article. In a seismically changing landscape, and in order to maintain their relevance within an ever-evolving financial ecosystem, banks have been compelled to ride the wind of change. They have come to acknowledge the emergence of Fintech and other financial services vendors as pivotal players in the customer’s banking journey. Simultaneously, they have […]
Africa’s homegrown telco giant MTN is creating a village in Ubuntuland, Africa’s first metaverse. The telco is keeping a promise it made 18 months ago. Ubuntuland takes its name from the Zulu and Xhosa word Ubuntu, which means ‘humanity to others’. It’s an appropriated word to encourage respect and tolerance. It has been a much-needed […]
On August 16th, the Cupertino-based company reversed its decision to move the call end button from bottom center to bottom right with the iOS 17 update. iPhone users expressed unprecedented relief. The collective fear was that thumbs could be irreversibly damaged. The tearing of the Tenar muscles connecting thumb to palm was the main concern. […]
It’s a significant move that complements the focus on emerging fintech in Africa. Mastercard is to acquire a minority stake in MTN’s fintech division. This partnership with MTN appears as a Memorandum of Understanding announced in the company’s 2023 group results for the first half of the year. Due diligence is currently underway, and the […]
I was inspired by the recent Chinese initiative to crack down on children who browse all day on social media. So I put on my investigative journalist’s hat and met with Joanna (obviously an alias), who has since become a life raft in a sea of despair. This is her story. Hello, my name is […]
Population Implosion is the World’s Next Big Crisis You can talk about South Korea, Finland, Japan, France and Australia becoming increasingly infertile and people will nod their heads sagely. You can throw up a lot of facts about why testosterone is shriveling in this age of information, and men will avert their eyes and women […]
The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]