Technology

AI Is Not Coming After Customer Service

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). The promise of efficient and personalized interactions at every step of the customer journey sways them. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over […]<

Editor's ChoiceAirbus Wants Investors for Next Level Connectivity

Zephyr Goes to Market You’d think the development of an unmanned, solar powered drone capable of flying 21 kilometers above the Earth would be a hush-hush military project. You know the kind. Dreamt up and developed by ‘those freewheeling zealots’ a hundred meters below the Pentagon at Darpa and Skunkworks. Remember them? They invented the […]<

Are You Keeping Up with the Fintech-Telecom Train?

In 2023, critical decisions will be informed by enhanced data analytics as a result of increased data application. In 2023, telecom companies will help fintech more, allowing it to provide various tools to support financial transactions anywhere. When 5G is completely implemented in 2023 by authorized 5G operators, fintech will rely on it to deliver […]<

Startups

How South African Startups Can Reach Global Markets

South African Startups

It was the Africa Tech Festival 2022 that triggered the conversation surrounding startups expanding to the global market. Managing partner at HAVAIC, Ian Lessem, led the discussion on the first day of the three-day event. A startup develops a unique product or service that becomes irreplaceable for consumers. However, many need help to hit the […]<

Untangling the Early Stage Startup 

The current work culture gravitates toward individualistic instincts increasingly. If you look around you, be it on social media or otherwise, you will see encouragement to start your own business. Startups are a pillar of the current work culture. When embarking on your startup journey, it is crucial to understand the concept of early stage […]<

How to Build a Cybersecurity Strategy for a Startup

startup cybersecurity strategy

Many startups might not place cybersecurity at the top of their priority list, or take the taime to put together a strategy, but that’s a significant mistake they might come to regret once it’s too late. Building a culture of cyber security and taking the required steps, such as setting up security software and using […]<

The Impact of Startup Layoff

Layoffs have been taking place slowly since the pandemic started. Spiking the anxiety levels among employees making them more uncertain about their jobs than ever. This year though, the mass exodus of employees and the intense wave of layoffs have reached alarming levels. Leaving many employees without their source of income in its wake. In […]<

Insights

5G Provides Utilities New Opportunities

5G core networks powering digitalization are helping industries cut costs, bring in new sources of revenue, and expand their business offerings. The utility sector is one such vertical, evolving from a labor-intensive organization that provides electricity, water, or gas, to one that uses Artificial Intelligence (AI) and drones to inspect equipment and offers additional services […]

What’s Coming to Telecoms in 2023? Changing Regulations, Web3, and Embedded Connectivity

changing regulations

A lot has happened in telecoms in 2022 — mergers, regulatory changes and emerging technology. But while service providers (SPs) navigate the changes that 2022 has seen, there’s also the changes of 2023 to anticipate. Here, Hamish White, CEO of telecoms software developer Mobilise, shares his predictions on the technology SPs should look to adopt […]

Digital Banking: Convenience All the Way

In the last few years, digital banking has become increasingly popular due to the convenience it offers consumers. It allows you to access your financial information and perform various transactions anytime, anywhere, saving you the hassle of visiting a branch and waiting in long queues. Digital Banking’s Various Uses Digital banking refers to the use […]

Editor's ChoiceAre We on Track for a Full Fibre Future?

fibre future

Rounding Up the Gigabit Broadband Rollout As part of the Government’s commitment to “levelling up”, full fibre broadband is being rolled out to millions of homes and businesses across the UK. But are we on track to meet the 2030 full fibre target? Here, Guy Miller, CEO of wholesale fibre network operator MS3 Networks, rounds […]

Magazines

Editor's Choice

Editor's ChoiceWhy NEOM Should Calm You, Not Just Excite You

NEOM project in KSA

The dazzling imagery of a ‘one building’ city called The Line. The awesome vision of a massive manufacturing and logistics hub floating on water. And the jaw-dropping moment when Trojena was awarded the Winter Olympics. These are the elements that are capturing the world’s attention about the NEOM project in KSA. And in many ways, […]

Editor's ChoiceAirbus Wants Investors for Next Level Connectivity

Airbus

Zephyr Goes to Market You’d think the development of an unmanned, solar powered drone capable of flying 21 kilometers above the Earth would be a hush-hush military project. You know the kind. Dreamt up and developed by ‘those freewheeling zealots’ a hundred meters below the Pentagon at Darpa and Skunkworks. Remember them? They invented the […]

Editor's ChoiceAre We on Track for a Full Fibre Future?

fibre future

Rounding Up the Gigabit Broadband Rollout As part of the Government’s commitment to “levelling up”, full fibre broadband is being rolled out to millions of homes and businesses across the UK. But are we on track to meet the 2030 full fibre target? Here, Guy Miller, CEO of wholesale fibre network operator MS3 Networks, rounds […]

Editor's ChoiceAI Is Everywhere! It's Catching up!

ai is everywhere

What started as a fantastic concept in the first half of the 20th century quickly became a part of humans’ daily lives, from home to work and everywhere. In 1950, Alan Turing proposed the possibility of computing machinery to emulate human learning, now known as “machine learning” (ML). However, it wasn’t until five years later […]

Editor's ChoiceCSP Digital Transformation: 3 Keys to Success in the 5G Era

CSP Digital Transformation

Like their global peers, Communications Service Providers (CSPs) in the Gulf Cooperation Council (GCC) region face challenging decisions in their digital transformation journeys. Investments in spectrum, networks, and applications must be offset by future operational savings and increased pressure to identify new revenue opportunities aggressively. As 5G rollouts expand and consumers and businesses eagerly await […]

Editor's ChoiceFacilitators of Open Banking Financial Inclusion

Open Banking Financial Inclusion

One of the world’s most widespread problems lies within the boundaries of one of the UN’s Sustainable Development Goals (SDGs) to reduce inequalities, namely SDG 10. Financial exclusion’s transformation to become a goal birthed new equalities of opportunities and availabilities to access financial services, or as more commonly known, financial inclusion. The endless opportunities brought […]

Editor's ChoiceA Strive Toward Cyber Resilient Nations: A Cybersecurity Ecosystem

Cybersecurity Ecosystem

With the world’s accelerated industrial and technological revolution, countries are increasingly adopting intelligent digital solutions to fortify their frameworks, be it economic, sustainable, or even security. With the world’s interconnection, the fusion of development is amplifying, and with this upsurge, the global embrace of technological means has reached new pinnacles. Technologies such as Artificial Intelligence […]

Editor's ChoiceMetropolis of the Future: Achieving Sustainable Visions

Sustainable Visions

As the world enters a new era, a climate-focused one, technology has proven to be one of the more critical aspects contributing to the fight against climate change with the rise of worldwide sustainable visions. Digital innovations have become, what could be considered, the backbone of every sustainability strategy in the world, and the MENA […]

Editor's ChoiceComposable Enterprise: Not Just a Question of Technology for Telcos

Composable Enterprise

Although it is frequently considered just a technical and infrastructure initiative, transforming it into a composable enterprise affects the entire company. People need to remember how important the human factor is for the success of such digitalization initiatives. Only if employees actively support and use the new technologies can they fully exploit their advantages. Ensuring […]

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