A seamless UX enabler In its Top 7 trends shaping digital transformation in 2022 report, Mulesoft claimed the 2020s as the era of seamless digital experiences, enabled by modular software design. All more often, consumers are expecting the same quality of user experience (UX) from their service provider (SP) as they receive from tech giants like Amazon […]
Hamish White
Hamish is the founder and CEO of London-based Mobilise. Hamish has day-to-day operational responsibility of Mobilise but also participates in Product Development and Sales. Hamish is a hands-on telecoms entrepreneur with 19 years’ experience supporting Tier 1 & Tier 2 International Telecommunications Operators. Before founding Mobilise, he worked as a consultant launching and growing start-up telecoms companies primarily in the MVNO domain. This included the launch of 8 MVNOs across 5 countries. His background is in technology, however, his management experience spans the end to end telecoms value chain, including in-depth knowledge of sales & marketing, commercial, finance, operations and technology functions. Hamish specialises in helping companies with digital transformation and establishing mobile app strategies.
Learn how telecoms SPs can meet Gen Z customers expectations. Strategies such as personalization can keep Gen Z happy and loyal.
Hamish White, founder and CEO of BSS telecoms software developer Mobilise, investigates how we can bridge the digital divide.
CX Isn’t a Direct Revenue Generator, but It’s Still Key to Success In Forrester’s latest report on the future of the European market, there’s a concerning prediction. In 2023, the analyst firm estimates that one in five customer experience (CX) programmes will disappear if they aren’t able to prove their return on investment (ROI). At […]
Vodafone Three merger means some of UK's telcos would decrease from 4 to 3, but would also create the biggest single mobile network.
The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]
The impact of eSIM-only on mobile operators — risks, opportunities and disintermediation dilemmas Following the launch of the iPhone 14 as eSIM-only in the US, Apple continues to embrace eSIM technology. Recent reports indicate that the iPhone 15 will also be eSIM-only, this time in Europe. This move will further reinforce the company’s commitment to leading the charge in consumer eSIM […]
Mobilise debriefs on the telecoms calendar’s biggest event of the year The general consensus following this year’s Mobile World Congress (MWC) is in-person events are back. Finally returning to post-pandemic numbers of attendees and exhibitors, 2023 saw a fully-fledged MWC. With so much going on it was impossible for visitors to catch sight of everything, […]
A lot has happened in telecoms in 2022 — mergers, regulatory changes and emerging technology. But while service providers (SPs) navigate the changes that 2022 has seen, there’s also the changes of 2023 to anticipate. Here, Hamish White, CEO of telecoms software developer Mobilise, shares his predictions on the technology SPs should look to adopt […]
While you’re more than likely reviewing, or eagerly awaiting, your Spotify Wrapped, Snapchat Year in Review and Instagram Playback, have you reviewed the telecoms happenings from this past year? Undoubtedly, the pandemic changed the telecoms game completely and in 2022, we’ve seen the post-COVID landscape begin to take shape. With the year coming to a […]