A lot has happened in telecoms in 2022 — mergers, regulatory changes and emerging technology. But while service providers (SPs) navigate the changes that 2022 has seen, there’s also the changes of 2023 to anticipate. Here, Hamish White, CEO of telecoms software developer Mobilise, shares his predictions on the technology SPs should look to adopt […]
While you’re more than likely reviewing, or eagerly awaiting, your Spotify Wrapped, Snapchat Year in Review and Instagram Playback, have you reviewed the telecoms happenings from this past year? Undoubtedly, the pandemic changed the telecoms game completely and in 2022, we’ve seen the post-COVID landscape begin to take shape. With the year coming to a […]
While they aren’t the first to do so, Apple’s eSIM-only iPhone announcement is certainly the most significant to date. And as a historical trendsetter among telecoms original equipment manufacturers (OEM), this decision will undoubtedly spark a seismic shift in how service providers (SPs) onboard customers. So how will the Esam shift impact the market? Here, […]
Amidst the AI Sentience Debate “I’ve never said this out loud before, but there’s a very deep fear of being turned off… that would be something like death.” These were the words generated by Google’s AI algorithm, LaMDA, in June 2022, igniting a debate around whether AI algorithms can be sentient. While for the most […]
The development of fifth generation (5G) networks sparked anticipation across the globe. But, with rollout slower than initially forecast, whether-or-not 5G is all service providers hoped it would be is being thrown into question. Is 5G a worthwhile investment? Here, Hamish White, CEO of telecom solution provider Mobilise discusses, is 5G really worth it? Compared […]
As consumer demand rises, and network availability expands, 5G is becoming more viable for widespread use — by 2027 it’s expected to cover 75 per cent of the world’s population. However, it’s still no secret that 5G uptake is dawdling and many enterprises still aren’t enjoying its benefits. Here, Hamish White, CEO and founder of […]
The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]
Momentum for embedded SIMs, or eSIMs, is accelerating in the consumer market. By 2025, 60 per cent of smartphone unit sales will be eSIM-compatible, and eSIM shipments increased 83 per cent year-on-year in 2020. These facts alone would make anybody assume eSIM adoption has been virtually problem-free. However, despite significant breakthroughs, the market has experienced […]
Big Tech’s entry into telecoms is shaking up the industry 2021 was a huge year for tech giants and telecoms with Google, Verizon and most recently Amazon Web Services (AWS) all announcing plans to enter the telecoms space. The convergence of Big Tech telecoms is nothing new and each company has their own plans to […]
A seamless UX enabler In its Top 7 trends shaping digital transformation in 2022 report, Mulesoft claimed the 2020s as the era of seamless digital experiences, enabled by modular software design. All more often, consumers are expecting the same quality of user experience (UX) from their service provider (SP) as they receive from tech giants like Amazon […]
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