Search results for "ai technology"

Let’s Get Digital: Enriching the Telco Customer Experience in the Digital Age

The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]

“Banking Is Necessary, Banks Are Not,” Bill Gates

Gaining the favor of clientele who are growing more informed and selective; this is the name of the game. Technology is playing an increasingly pivotal role in reshaping banking customers’ behavior. They now are enjoying more control over their finances, and greater flexibility. This is thanks to an expanded range of personalized tech solutions now available, which […]