The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]
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A slew of cryptocurrency heavyweights including Coinbase Global Inc and Galaxy Digital ditched Silvergate Capital Corp as their banking partner after the lender’s latest filing raised questions about its ability to stay in business. La Jolla, California-based Silvergate, one of the most influential banks in the digital asset industry, has been reeling from the fallout […]
All-in-one crypto investment mobile app is now available to UAE residents to build their portfolio, earn yield and stay updated on the latest crypto news Dubai, UAE, 29 November 2022 — SwissBorg, Europe’s leading cryptocurrency wealth management app, today announced its launch in the UAE, to offer the safest and easiest app to invest and […]
The Impact of the eSIM-only iPhone on the Telecoms Industry - It’s Happening, We’re Shifting to eSIM
While they aren’t the first to do so, Apple’s eSIM-only iPhone announcement is certainly the most significant to date. And as a historical trendsetter among telecoms original equipment manufacturers (OEM), this decision will undoubtedly spark a seismic shift in how service providers (SPs) onboard customers. So how will the Esam shift impact the market? Here, […]
Automation, Analytics and AI For a service provider (SP) to compete in an increasingly competitive market, it must invest in three categories. It’s well understood that analytics, AI and automation, the three As, will pave the way for any telco looking to futureproof its operations. But how can SPs make sure their investment is worthwhile? […]
Nasdaq Inc is placing a big bet on the cryptocurrency market, with the launch of a digital assets business that is aimed at tapping institutional investor The new unit, Nasdaq Digital Assets, will offer custody services for cryptocurrencies, including bitcoin and ethereum, potentially pitting it against firms such as Coinbase, Fidelity Digital Assets and Winkelvoss […]
Cryptocurrency evangelists are on the defensive amid warnings from U.S. and European lawmakers that digital asset companies are not up to the task of complying with Western sanctions imposed on Russia following the country’s invasion of Ukraine. The criticism has seen the crypto industry scrambling to regain control of the narrative, with many executives frustrated […]
Digital assets have never seen a higher rise in popularity than last year, with 2021 being defined by influential shifts in the cryptocurrency market. Artists, musicians, and creators of all sorts, talented or otherwise, are finding additional ways to monetize their works with the advent of these new technologies and the communities that arise from […]
Onboarding is one of the most important phases of a telco’s customer journey. It’s the first experience that a customer has with their service provider, and as we all know, first impressions count. Despite this, it’s also one of the key areas where mistakes are made when a telco decides to go digital. Digitalisation is […]
Cryptocurrencies are on the rise, as two of the world’s biggest cryptocurrencies, Bitcoin and Ethereum, soared on Monday to new records as Ether hits its all-time high, exceeding $4,700. The world’s leading digital asset, Bitcoin, rose to its latest upshot by jumping 7 percent, reaching a valuation of $66,170, almost binding to its October 20’s […]