AI in Telecom

Blockchain Transforming the Telecom Industry's Security

One of the primary aspects driving market expansion is growing security concerns among telecom enterprises worldwide. Blockchain in telecom offers greater security by encrypting all transactions with cryptography. Furthermore, the growing need for smart contracts is propelling market expansion.  Blockchain Brings Value to the Telco Value Chain  The provision of the network infrastructure and connectivity […]

AI Traffic Management Is Not an Employment Threat

We are becoming too many. Billions of phone users worldwide generate data, more importantly, create traffic. Telecom operators need help handling such traffic, and AI is here to help. In the current digital age, telecom services are a necessity. Telecommunication is a necessity for all essential services. Telecom companies must make sure their services are […]

Data-Driven Decision Making: More Data for Your Decisions

Operators of telecommunications networks produce a ton of data about service users. Given the digital transformation and data-driven initiatives of business clients, this data can offer insights of great value. When this data is shared, it can open up new revenue opportunities and, if done well, give business decision-making a level of agility that was […]

AI Is Not Coming After Customer Service

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). The promise of efficient and personalized interactions at every step of the customer journey sways them. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over […]

AI in Telecom: Artificial Intelligence, Real Impact

Artificial intelligence is already adaptable enough in the telecom sector to automate quick responses to consumer inquiries, manage networks, and build new products. AI in telecom empowers the telecom sector to concentrate on providing clients better services and fostering long-lasting relationships to expand their business. Today, many telecom providers can use AI to offer their […]