Robert Kelly

CSP Digital Transformation: 3 Keys to Success in the 5G Era

Like their global peers, Communications Service Providers (CSPs) in the Gulf Cooperation Council (GCC) region face challenging decisions in their digital transformation journeys. Investments in spectrum, networks, and applications must be offset by future operational savings and increased pressure to identify new revenue opportunities aggressively. As 5G rollouts expand and consumers and businesses eagerly await […]

Delivering Total Experience is Essential for Communications Service Providers’ Revenue Growth

Customer expectations have changed and there’s no going back. The pandemic has been a catalyst: as we’ve all lived, worked, shopped, and played from home over the past two years,  we have grown to expect digital, intuitive experiences. Companies have had to adapt to these changing expectations while managing major operational constraints. Communication service providers […]