Telecom agents are usually the first line of support when a customer faces a technical issue. But how often are you satisfied with the level of guidance, expertise and professionalism? Unfortunately, too many of us have experienced an agent, who simply does not have the scope of knowledge or understanding to follow through on a […]
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By RACHEL LERMAN and JOSEPH PISANI Associated Press LAS VEGAS (AP) — Once a hidden and under-the-radar topic, privacy got more attention at the CES gadget show in Las Vegas this week. Startups now volunteer information about how they’re securing your data and protecting your privacy when you use their heart rate monitor or cuddly […]
By MAE ANDERSON AP Technology Writer NEW YORK (AP) — What will watching TV be like in the 2020s? Amid new gadgets and glitz, the CES tech show in Las Vegas aims to offer some answers, many of which boil down to more streaming and more efforts to glue you to your phone. The show’s […]
With 2020 around the corner, it’s time to start thinking about telecom sales strategies that win the competition. According to experts, the worldwide telecommunications industry expects to expand to $1.5 trillion by the end of 2020. The industry is booming but fierce competition between carriers may reduce the market share of each of them. Whether […]
By BARBARA ORTUTAY and MAE ANDERSON AP Technology Writer SAN FRANCISCO (AP) — Facebook plans to clamp down on attempts to use its services to interfere with the 2020 U.S. census, including the posting of misleading information about when and how to participate, who can participate and what happens when people do. Facebook and other […]
Suspension of Google support on Huawei devices left all of its users bewildered. Although the issue has now been resolved and Google is once again providing Android support, people are still somewhat afraid to purchase any devices from the Chinese tech giant, especially when it’s as expensive as Huawei Mate X. Their latest model has […]
By RACHEL LERMAN AP Technology Writer SAN FRANCISCO (AP) — Google’s co-founders are relinquishing their executive positions just as state and federal regulators, not to mention the Department of Justice and Congress, are taking a keen interest in possible abuse of its privacy practices and market power. But their long foreshadowed successor, Sundar Pichai, has […]
NEW YORK (AP) — Motorola razr is bracing for the future by returning to the past. The company is adapting its historical flip-phone design for a smartphone with a foldable screen. Samsung, Huawei and others have phones that fold like a book and offer a double-sized display when unfolded. Motorola razr phone, on the other […]