Covid-19

Is a high-quality network experience attainable in a crisis?

In crises like pandemics, conflict, natural disasters, service providers are facing challenging conditions at a time when customers are very reliant on telecom and network services. When subscribers are pressured into new routines and ways of life, traffic volumes spike in locations and at times when it would otherwise be relatively quiet. The population turns […]

Faxes and email: Old technology slows COVID-19 response

By FRANK BAJAK AP Technology Writer On April 1, a researcher at the Centers for Disease Control and Prevention emailed Nevada public health counterparts for lab reports on two travelers who had tested positive for the coronavirus. She asked Nevada to send those records via a secure network or a “password protected encrypted file” to […]

Business titans volunteer with All Together mentoring

Some of the most successful names in business including Jason Sharpe Ex Head of UK Customer Service at Vodafone, and MD of Ovo energy and first direct, have banded together to offer free CEO-to-CEO mentoring, coaching and advice for companies in the UK and Ireland affected by the Covid-19 crisis.  The All Together mentoring initiative has drawn […]

Why open a store? Chinese merchants go livestreaming instead

By ZEN SOO AP Business Writer HONG KONG (AP) — At the height of China’s coronavirus outbreak, the skincare-products maker Forest Cabin closed more than half of its 300 stores across the nation as shoppers stayed home. With sales plunging, founder Sun Laichun decided it was time to reach his customers more directly. “We knew […]

Can drones help in the fight against COVID-19?

Imagine that the next time the world faces another pandemic like COVID-19, drones are ready to take to the skies to provide help. Some are able to quickly release necessary supplies, notify medical professionals to attend to those at risk, and safely disinfect hard-hit areas, while others employ cutting-edge technology such as thermal sensors, which […]

Tesla CEO Elon Musk restarts California factory amid lockdown

By TOM KRISHER and BEN MARGOT AP Auto Writer FREMONT, Calif. (AP) — Tesla CEO Elon Musk confirmed Monday that the company has restarted its California factory, a move that defied local government orders involving measures to contain the coronavirus. In a tweet, Musk practically dared authorities to arrest him, writing that he would be […]

Twitter to label disputed COVID-19 tweets

By AMANDA SEITZ Associated Press CHICAGO (AP) — Twitter announced Monday it will start alerting users when a tweet makes disputed or misleading claims about the coronavirus. The new rule is the latest in a wave of stricter policies that tech companies are rolling out to confront an outbreak of virus-related misinformation on their sites. […]

COVID-19 and the shift in consumer behavior

Consumer behavior is likely to be permanently affected by the COVID-19 pandemic, along with lasting structural changes to both the consumer goods and retail industries. This had been identified by a survey conducted by Accenture, of over 3,000 consumers in 15 countries across give continents. The survey was first conducted between April 2nd and April […]