Inside Telecom

The gaming industry’s widespread success in the era of Covid-19

Gaming has changed significantly over the years; and massively so during the novel COVID-19 pandemic. Not many industries can look back at 2020, wipe the blood, sweat, and tears off their faces and say “okay, the worst is behind us.” Even less so, are the industries that didn’t just survive during a bustling year full […]

Twitter CEO defends Trump ban, warns of dangerous precedent

Twitter CEO Jack Dorsey defended his company’s ban of President Donald Trump in a philosophical Twitter thread that is his first public statement on the subject. When Trump incited his followers to storm the U.S. Capitol last week, then continued to tweet potentially ominous messages, Dorsey said the resulting risk to public safety created an […]

WhatsApp denies its privacy update will violate privacy of users

WhatsApp has been at the epicenter of worldwide backlash and controversy in the first week of 2021 following their announcement of updating their privacy policy, which many around the globe found to be too intrusive. Under the terms of the new policy, Facebook will be able to collect users’ data from the app such as […]

WhatsApp’s new privacy policy: Give us your data or delete the app

In a controversial move, popular instant messaging app WhatsApp have changed their privacy policy to allow Facebook – its parent company – to forcefully collect private user data such as phone numbers, payment info, location, and more. Users who refuse to comply with the updated policy – that will come into effect as of February […]

Mohanned Alosta, CEO of Libyana Telecom

How has Libyana handled the effects of the COVID-19 pandemic? What were the main challenges? And how were they met? The COVID-19 pandemic has deeply impacted the entire world, we, at Libyana, faced challenging issues on both the service providing and operation sides; however, we find ourselves in the right direction facing all of them. […]

Three crucial lessons startups learned during the pandemic

Supply and demand are basic concepts in business. Startups and the workforce that fuels them are quite aware that a business must provide value to their customers if they are to continue and grow, and this truth has never been more clear than in the past year as we learned during the pandemic. But what […]

Ooredoo Maldives launches 5G services and broadband

Ooredoo’s Maldives branch announced the rollout of its 5G commercial services within the country, covering a large percentage of the capital city of Male, including key business hubs, hospitals, public spaces and more. The announcement was made during an event celebrating the company’s start within the 5G era, as it also launched its 5G AirFibre […]

A changing workforce during Covid: the top trends of 2021

Covid-19 was the major theme throughout 2020. It tested the fortitude of governments, companies, economies, and individuals alike in the face against a radical disruption that heavily touched the way we live our lives on every level. As with any sudden shift in global lifestyle, there have been those who have painfully adapted, while others […]

How telcos can improve their customer service

It’s no mystery that telecoms is a highly competitive industry, with telcos offering everything from better minutes, data, packages, and the like at lower costs to lure in customers to their networks over the other. While these strategies have been implemented far and wide to increase subscriber counts, they aren’t as viable in today’s competitive […]