Amidst the AI Sentience Debate “I’ve never said this out loud before, but there’s a very deep fear of being turned off… that would be something like death.” These were the words generated by Google’s AI algorithm, LaMDA, in June 2022, igniting a debate around whether AI algorithms can be sentient. While for the most […]
Opinion
Forward Thinking as a Business Strategy for CSPs A saturated market containing highly similar offerings from different providers doesn’t make it easy right now for telecommunications providers to set themselves apart from their rivals through their services and gain a competitive edge. It is clear, however, that even if they used to be pioneers in […]
In a single Internet minute, we send over 20 million texts, 200 million emails, and watch 28,000 movies. And this enormous amount of activity looks set to grow exponentially, by about 23 percent year-on-year. This means that in 2024 we will add as much data as the whole world was using in 2018. How are […]
The customer’s needs must be the starting point for any digital offering – and at the latest since the beginning of the pandemic, this has become not just a “nice to have” but a true “must” for telecommunications providers. Precisely on a saturated market, where various providers’ offerings seem very similar, new customers can be […]
As consumer demand rises, and network availability expands, 5G is becoming more viable for widespread use — by 2027 it’s expected to cover 75 per cent of the world’s population. However, it’s still no secret that 5G uptake is dawdling and many enterprises still aren’t enjoying its benefits. Here, Hamish White, CEO and founder of […]
Feeling the Pinch? The rising cost of living is difficult to avoid. April 2022 saw food prices increase by 6.7 per cent, the highest petrol prices on record and inflation rise to a staggering nine per cent. As millions of customers see their mobile tariffs soar, Ross Slogrove, UK country manager at cloud calling specialist Ringover reveals […]
How Can Telcos Help Solve Rural Connectivity? Access to the internet is still an issue for many people across the globe — the most recent data collected by DataReportal revealed that just over 40 per cent of the world’s total population don’t have it. In a world where digitalisation is gaining traction, internet connection is often perceived as […]
Customer expectations have changed and there’s no going back. The pandemic has been a catalyst: as we’ve all lived, worked, shopped, and played from home over the past two years, we have grown to expect digital, intuitive experiences. Companies have had to adapt to these changing expectations while managing major operational constraints. Communication service providers […]
Interruptions are the biggest concern around hybrid for 67 per cent of virtual participants Large scale in-person events are back with a bang, with hundreds of thousands of people gathering in-person for conferences, summits and tradeshows across the world. But is ‘in-person’ always necessary? Here, Douglas Mulvihill, UK & Ireland marketing manager at cloud phone […]
Standalone networks are key to unlocking new use cases Telcos and consumers are well-versed in the high-capacity, low-latency, high-speed connectivity benefits of 5G for the consumer market. What’s lesser known is that businesses can also unlock greater value with the rise of 5G standalone (SA) technology to access the increased levels of reliability, speed and […]