Tech

Saudi Arabia spearheads its digitization efforts

The global COVID-19 pandemic burned through many brick-and-mortar businesses around the world, forcing their hand into making the digital switch to remain afloat as people went into lockdown. Despite economic repercussions, the crisis prompted stronger digitization efforts by private and public sectors; a move praised by Saudi Arabia’s Trade Minister Majid bin Abdullah Al-Qasabi. Al-Qasabi […]

Video Conferencing apps likely to stay post-COVID

During 2020, millions of the world’s employees and students were forced to work and study from home during the COVID-19 pandemic, rediscovering one of the most consistently frustrating forms of modern technology: video conferencing apps. In the comfort of their own homes, from couches, recliners, beds and kitchen tables, people across the world have fired […]

Latin America’s e-commerce industry booms during pandemic

The worldwide retail industry experienced soaring highs and profound lows during 2020. The COVID-19 pandemic forced people all over the world to remain homebound for the greater part of the year, forcing retailers and brick-and-mortar stores to close their shops, slashing companies’ bottom lines. However, the silver lining of this global phenomenon was the highs […]

AI in education: bringing schools into the digital age

For the last decade, the education industry has dabbled with emerging technologies in the hopes of slowly integrating them within their educational models. However, the worldwide COVID-19 pandemic took the sector from carefully dipping their toes into the technological stream and threw it headfirst into an unplanned experiment of online education to hold the fort. […]

​​Indian businesses top charts for AI adoption

While the worldwide Covid-19 pandemic has brought the world to a screeching halt, it has simultaneously accelerated the development and adoption of many technologies to mainstream use to lift the burden of our remote functionality. According to a new report by PwC, businesses around the world – particularly in India – have begun integrating various […]

Harnessing the power of Big Data

In today’s digital economy, data is king of the hill. Data has transformed into valuable capital that fuels the production of digital goods and services. Just as automakers can’t manufacture new vehicle models without the necessary financial capital, it can’t make its cars autonomous if it lacks the data to feed the onboard algorithms. Data […]

Regulating AI: striking while the iron is hot

Bias has always accompanied us throughout our journey in human history. It has ushered us into safety and steered us away from the potential dangers of the elements surrounding us, be them natural or otherwise. Yet, years, decades, and centuries later, humanity has stumbled into a gigantic faux pas in terms of how we apply […]

From tangible to intangible: The impact of digital IDs

Technology has made it a point to transform the tangible into the intangible. Online banking services and the rise of Fintech is slowly making our economies cashless, the Internet of Things (IoT) is giving us easier, and more seamless control over the every day items around us, and artificial intelligence (AI) has allowed a few […]

AI: the new customer service champion

With artificial intelligence (AI) on the rise, reaching higher levels of sophistication and faster response rates, many companies are looking to deploy it within their customer service branches to primarily reduce costs and enhance customer experience.  Currently, the tech is not fully able to take over the tasks carried out by human customer service agents. […]

SaaS post-pandemic: Future impacts

One of the few benefits of the pandemic is that it has accelerated our progress towards the future. Think telemedicine, virtual work, on-demand delivery – all of which were catapulted into development and even implementation due to the pandemic.  Covid-19 has certainly impacted several technologies, more specifically, SaaS executives around the world are asking themselves […]