Inside Telecom Staff

We’re a diverse group of industry professionals from all corners of the world. Our desire is to provide a high-quality telecoms publication that caters to an international market, offering the latest and most relevant telecoms information to businesses, entrepreneurs and enthusiasts.

Facebook drops Trump ads after Pelosi cites census confusion

By MIKE SCHNEIDER and AMANDA SEITZ Associated Press Facebook on Thursday began taking down ads for the reelection campaign of President Donald Trump that direct people to a survey labeled a “census,” hours after House Speaker Nancy Pelosi said people would confuse it with the once-a-decade head count. Facebook said in a statement that it […]

Transforming the application revolution

As marketers look to enhance and develop their customer communication methods, traditional SMS messaging is rapidly making way for the more dynamic and feature-rich Application to Person (A2P) platform. Despite these messages being delivered in a similar way, they are much more interactive, personal and customizable than an individual text message. As the industry gets […]

Can tech bridge the divide in healthcare?

Technological advancements have made it easier to access medical information or open conversations about prevailing health concerns. Tech has enabled us to familiarize ourselves more with health and medicine – making it easier to diagnose and track information relevant to individual queries and cases. Although we may perceive the global advancements as extensive, health systems […]

GSMA repledges better digital inclusion for Women

A recent GSMA study shows that despite some progress, the gender gap in mobile internet usage remains substantial. Over 300 million fewer women than men are able to access the internet from a mobile device in low- and middle-income countries. The main barrier affecting ownership is affordability, followed closely by lower awareness, as well as […]

The Global Carrier Community Meeting

On the 11th and 12th of February 2020, the Carrier Community (CC) hosted its 12th annual Global Carrier Community Meeting (GCCM). Several panels and talks took place featuring speakers from companies including, Microsoft, Three UK, and Lycamobile. Members of the CC consist of executives and decision makers representing over 350 operators from over 55 countries, […]

Twitter preps ephemeral tweets, starts testing in Brazil

By BARBARA ORTUTAY AP Technology Writer SAN FRANCISCO (AP) — Twitter is starting to test tweets that disappear after 24 hours, although initially only in Brazil. The company says the ephemeral tweets, which it calls “fleets” because of their fleeting nature, are designed to allay the concerns of new users who might be turned off […]

5 ways AI boosts the customer experience

Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]

Fibre connections are on the rise

The Organisation for Economic Cooperation and Development have released their latest statistics which show that nine of its member countries now have half of their broadband connections using fibre. This is up from six countries from the previous year. In total, the share of fibre in broadband connections covering the 37 countries increased to 27% […]

Telco enables employees to give back to their communities

Last year the Un-carrier reached new heights in its efforts for corporate social responsibility. T-Mobile increasing employee volunteering and alongside with the T-Mobile Foundation, put $15M towards empowering youth, protecting the environment, fighting hunger and much more. T-Mobile’s ‘Un-carrier Revolution’ was always about making people its highest priority. This was a commitment that came through […]

Africa’s smartphone market makes gains

U.S.–China tensions accompanied by market saturation are placing the global smartphone market under immense stress. The latest research from International Data Corporations has shown that the African smartphone market saw shipments increase 4.0% quarter upon quarter in Q3 last year to total 22.6 million units. The firm’s latest research indicates Africa’s complete mobile phone sales […]