Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]
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SAN FRANCISCO (AP) — Google’s former autonomous vehicle project is becoming a more autonomous business by bringing it in its first investors besides its corporate parent. Waymo has secured $2.25 billion from a group of investors led by Silver Lake and the Canadian Pension Plan Investment Board to help the company continue to develop its […]
The GSMA has agreed a Science-Based Target (SBT) and has a clear sense of direction on how to decrease Green House Gas (GHG) emissions in the telecoms sector, with target of achieving industry wide ‘net zero’ carbon emissions by the year 2050. The recently announced SBT is a product of the teamwork between the GSMA, […]
Virtual team are common for many enterprises that produce their products or services in many different locations. Such teams require synchronicity and clear communication to ensure the seamless running of the organization. There is often a misconception that technology-based companies are in most need of the utilization of tools to help keep-up the communication and […]
Companies have started to enter the private cellular networking market, and not one of them is a telco. This should prompt telcos and operators that may currently be preoccupied with eMBB (enhanced Mobile Broadband) at the expense of enterprise and industrial use cases. Other players are now attempting to become the enterprises’ new partner, so […]
Economic giants Germany and China started commercial-scale rollouts of 5G – the wireless technology infrastructure that is shifting the way the whole world operates – in late October 2019. Even though machines and people will still communicate over the internet, 5G networking infrastructure is emerging. Although this is somewhat dependent on the internet, it is […]
The revenue and profit of CSPs (Communication Service Providers) has been pressured by increasing traffic, the decline of price per Gigabit (Gb) and external and internal competition. For operators to regain a competitive edge, it’s critical to have clarity as to what is happening in the network. Artificial Intelligence for IT Operations or AIOps, can […]
NEW YORK (AP) — A federal judge has approved T-Mobile’s $26.5 billion takeover of Sprint, rejecting objections from a group of states and removing a major obstacle to a shakeup in the wireless industry. After the deal closes, the number of major U.S. wireless companies would shrink from four to three. T-Mobile says the deal […]
By KATHLEEN FOODY Associated Press CHICAGO (AP) — Adam Pezen, Carlo Licata and Nimesh Patel are among millions of people who have been tagged in Facebook photos at some point in the past decade, sometimes at the suggestion of an automated tagging feature powered by facial recognition technology. It was their Illinois addresses, though, that […]
By TALI ARBEL AP Technology Writer NEW YORK (AP) — Trump administration officials, increasingly intent on preventing Chinese global technological domination, keep floating the idea that the U.S. government should take a more direct hand in running next-generation 5G wireless networks. But the notion isn’t terribly popular — not even within the administration. On Thursday, […]