Amsterdam based MessageBird has been offering developers a cloud-based communication platform that simplifies the process of introducing chat and messaging functionality to their own apps by utilizing APIs. This saves companies the hassle of investing in costly hardware infrastructure if they want to use text and voice-based features in their own services. Recently, MessageBird introduced […]
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By The Associated Press undefined Twitter says it’s reached an investment deal with Silver Lake and Elliott Management that will keep Jack Dorsey as the social media company’s CEO. Twitter Inc. said Monday that Silver Lake will make a $1 billion investment in the company. That money, along with cash on hand, is expected to […]
Despite overall increase in coverage and ever-evolving technologies, the slow, inconsistent (oftentimes) non-existent internet connection is a reality for many. According to a recent report, approximately 2.5 billion people live within the reach of a broadband network coverage but still do not have access to the Internet. The reasons for this range from, funding challenges, […]
By KELVIN CHAN AP Business Writer LONDON (AP) — As night falls in London, Georgina Rowlands and Anna Hart start applying makeup. Instead of lipstick and eyeliner, they’re covering their faces with geometric shapes. Rowlands has long narrow blue triangles and thin white rectangles criss-crossing her face. Hart has a collection of red, orange and […]
OTT (Over the Top) Messaging apps such WhatsApp, Facebook Messenger, iMessage and WeChat have driven the decline of the conventional SMS text services. Instant messaging supposedly overtook SMS in 2012 and since then, Global SMS revenues have fallen accordingly. Person to Person SMS revenues will have fallen by around 42% between 2017 and 2022. Operators […]
By MIKE SCHNEIDER and AMANDA SEITZ Associated Press Facebook on Thursday began taking down ads for the reelection campaign of President Donald Trump that direct people to a survey labeled a “census,” hours after House Speaker Nancy Pelosi said people would confuse it with the once-a-decade head count. Facebook said in a statement that it […]
As marketers look to enhance and develop their customer communication methods, traditional SMS messaging is rapidly making way for the more dynamic and feature-rich Application to Person (A2P) platform. Despite these messages being delivered in a similar way, they are much more interactive, personal and customizable than an individual text message. As the industry gets […]
By BARBARA ORTUTAY AP Technology Writer SAN FRANCISCO (AP) — Twitter is starting to test tweets that disappear after 24 hours, although initially only in Brazil. The company says the ephemeral tweets, which it calls “fleets” because of their fleeting nature, are designed to allay the concerns of new users who might be turned off […]
Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]
Coronavirus has affected big companies’ ability to both acquire manufacturing materials, and deliver finished goods. 1. Samsung shuts down its factory in South Korea due to a coronavirus outbreak. While most of the factory reopened soon after, the floor on which the infected employee was found, remained closed a few days later. This brings to […]