This week, Google cemented its place as a main partner to the telecoms sector, with multiple partnership agreements for Google Cloud and the launch of its new strategy – the telecoms industry strategy – designed to enable telcos to tap into the opportunities presented to them as a result of the digital transformation. It was […]
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As marketers look to enhance and develop their customer communication methods, traditional SMS messaging is rapidly making way for the more dynamic and feature-rich Application to Person (A2P) platform. Despite these messages being delivered in a similar way, they are much more interactive, personal and customizable than an individual text message. As the industry gets […]
Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]
The Internet of Things (IoT) is fueling the transformation for enterprises, consumers, and governments. Emerging and evolving tools and technologies such as smart speakers, machine learning, and 5G are ensuring increased efficiency and more control within the home and in places of work. The continued growth and development of the Internet of Things (IoT) industry […]
Connectivity is a necessity when talking with friends and family, learning new things, launching a business and finding employment. Despite this, there are still approximately 3.8 billion people around the world who do not have access to faster or reliable internet. Facebook connectivity is now working with network operators, manufacturers and other partners in order […]
MIT researchers have published that a deep learning algorithm has discovered a new drug that kills a vast number of the world’s most complex disease-inducing bacteria, including some strains of antibiotic-resistant bacteria. The researchers trained a deep learning model to identify the kinds of molecules that kill bacteria. The algorithm can screen more than a […]
The latest forecast from the International Data Corporation (IDC) predicts that worldwide spending on information and communications technology (ICT) will reach around $4.3 trillion in 2020. This is an increase of 3.6% from 2019. Commercial and public sector spending on information technology (hardware, software and IT services), telecommunications services, and business services will account for […]
MATT O’BRIEN and CHRISTINA LARSON Associated Press BOSTON (AP) — Did an artificial-intelligence system beat human doctors inwarning the world of a severe coronavirus outbreak in China? In a narrow sense, yes. But what the humans lacked in sheer speed, they more than made up in finesse. Early warnings of disease outbreaks can help people […]
Our digital world is giving rise to new ways of aggregating and interpreting complex data. Whilst some businesses choose to utilize and leverage advancing technologies, others are falling behind. Inside Telecom presents 3 analytics trends that are redefining the business world in 2020. 1. Augmented Analytics Recognized as an important tool to optimize decision making […]
The revenue and profit of CSPs (Communication Service Providers) has been pressured by increasing traffic, the decline of price per Gigabit (Gb) and external and internal competition. For operators to regain a competitive edge, it’s critical to have clarity as to what is happening in the network. Artificial Intelligence for IT Operations or AIOps, can […]