Meet Your AI Physical Therapist, Pheonix 

Sword Health, a pain management startup, announced the launch of AI tool, Phoenix, that will assist in virtual physical therapy sessions. 

Sword Health, a pain management startup, has announced the launch of its AI tool, Phoenix therapy, that will assist patients in virtual physical therapy sessions. 

The startup offers digital tools that help patients treat their pain, and mainly physical ones, all from the comfort of their home, avoiding treatments like opioids as well as surgery. Sword Health CEO, Virgílio Bento, stated in an interview with CNBC that Phoenix therapy provides users with human-like interactions, unlike other AI products implemented by the company. 

AI-Driven Care with Human Touch 

Phoenix acts as a virtual care specialist that allows patients to share and discuss their conditions directly, by giving feedback, modifying the difficulty level, as well as duration of the therapy session. 

For Bento, the tool’s main goal is to ease the process for the patients by making them feel that the physical therapist is with them at home. 

To have access to these kinds of sessions, patients will be provided with a tablet from Sword Health, to track their movements, while the monitoring progress of the patients will be handled by Phoenix therapy. After each session, the data will be summarized by the AI tool, then sent to human doctors to review it. 

Bento highlighted that in addition to its capability to analyze movements and give feedback, Phoenix offers a more conversational experience, which enhances the efficiency of the clinicals of the company. The CEO further emphasized that all the recommendations made by the AI tool require human approval, as well as the exercises to be done during the sessions.  

“This is health care, so you will always need that final approval,” Bento said. “We have strong guardrails in terms of how we do things.” 

Final Thoughts 

Indeed, this new AI tool, Phoenix therapy, represents a significant leap forward in the field of digital medical tools, as it operates in a different way compared to similar technologies. It requires human intervention when it comes to final decision-making related to patients and maintains a high level of care. But is this tool applicable to all conditions that need physical therapy?  

In some cases, it is well known that people with disabilities, such as cerebral palsy patients, are often asked to undergo physical therapy sessions more frequently. Yet it is worth knowing that using such a tool will not be easy since this condition requires not only human intervention but also crucial attention to how any exercise is performed. Any mistake could lead to severe consequences. 

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