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Think CX Is Dead? Here’s Why You’re Wrong

CX Isn’t a Direct Revenue Generator, but It’s Still Key to Success In Forrester’s latest report on the future of the European market, there’s a concerning prediction. In 2023, the analyst firm estimates that one in five customer experience (CX) programmes will disappear if they aren’t able to prove their return on investment (ROI). At […]

AI Finally Gets Security Council’s Attention

The fifteen-member United Nations Security Council sat on Tuesday to talk about Artificial Intelligence. This was the first time we find the UN discussing AI. In fact, it’s the first time a multi-regional conference has been held about the mounting concerns of this powerful technology.  AI is about to become “a runaway horse”, according to […]

Telecom in Agriculture

The impact of ICT on modern agriculture and the role of telecom in smart farming is of great importance. By using connected technologies such as IoT sensors, LPWAN, cellular connectivity, AI, and analytics, telecom technologies can enable solutions that help minimize resources usage in agriculture.   ____________________  Throughout history, the agricultural industry has played a significant […]