Artificial Intelligence

MessageBird Introduce New AI-Powered customer contact center – Inbox.ai

Amsterdam based MessageBird has been offering developers a cloud-based communication platform that simplifies the process of introducing chat and messaging functionality to their own apps by utilizing APIs. This saves companies the hassle of investing in costly hardware infrastructure if they want to use text and voice-based features in their own services. Recently, MessageBird introduced […]

5 ways AI boosts the customer experience

Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]

More AI Investment for Telecom Operators

The telecom industry is set to invest heavily in AI software. According to the latest study conducted by Juniper Research, the total network operator investment on AI solutions is expected to exceed $15 billion by 2024. Why are telecom operators adopting AI solutions so aggressively? Keeping up with the competition is important at a time […]

Can AI flag disease outbreaks faster than humans? Not quite

MATT O’BRIEN and CHRISTINA LARSON Associated Press BOSTON (AP) — Did an artificial-intelligence system beat human doctors inwarning the world of a severe coronavirus outbreak in China? In a narrow sense, yes. But what the humans lacked in sheer speed, they more than made up in finesse. Early warnings of disease outbreaks can help people […]

Why operators should integrate AI operations now

The revenue and profit of CSPs (Communication Service Providers) has been pressured by increasing traffic, the decline of price per Gigabit (Gb) and external and internal competition. For operators to regain a competitive edge, it’s critical to have clarity as to what is happening in the network. Artificial Intelligence for IT Operations or AIOps, can […]

Do security concerns limit the advancement of AI?

The advancement of artificial intelligence (AI) is very much dependent on the need for more advanced standards and levels of intelligence to be able to form more reliable predictions, and therefore enabling AI to suggest and adapt to changing user behaviors. However privacy and security still remains a huge concern for users and there is […]

Deep Learning developments underway to support AI

For those who are not familiar with the term deep learning – this concept involves a more developed aspect of machine learning methods. It is related to algorithms inspired by the structure of the brain, to help construct artificial neural networks that involves multiple levels of representation. Deep learning explores artificial neural networks, using brain […]

The Global AI Challenge

Last year, the GSMA announced selected four mobile network operators, STC, Telenor, TELUS and Turkcell, as challenge leaders, to take part in the first GSMA Global AI Challenge. The Challenge investigated three specific areas: connectivity in rural areas, mobile energy efficiency and enhanced services in urban areas. The GSMA challenge is in partnership with The Alan […]

White House proposes guidelines for regulating the use of AI

By MATT O’BRIEN AP Technology Writer The Trump administration is proposing new rules to guide future federal regulation of artificial intelligence used in medicine, transportation and other industries. But the vagueness of the principles announced by the White House is unlikely to satisfy AI watchdogs who have warned of a lack of accountability as computer […]

US restricts exports of AI for analyzing satellite images

WASHINGTON (AP) — U.S. technology companies that build artificial intelligence software for analyzing satellite imagery will face new restrictions on exporting their products to China and elsewhere. The Commerce Department said new export rules take effect Monday that target emerging technology that could give the U.S. a significant military or intelligence advantage. A special license […]