Telcos

Let’s Get Digital: Enriching the Telco Customer Experience in the Digital Age

The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]

Telecom Digital Transformation – Journey from (CSP to DSP) Communication to Digital service provider

What is a digital transformation and why is digital transformation necessary for Telecommunication Industry? A digital transformation is the process of using digital technologies to create new or improved processes, products, or services, add/transform more offerings, improve time to market, expand customer services and experience, vary marketing strategy, reduce CAPEX and OPEX, tap more sources […]

Telcos and e-Wallets Unlock a More Inclusive Financial Future

The potential of telcos to expand beyond communications and integrate FinTech functionality on their network, creating huge business possibilities for both sectors.   ________________________  The global scope and coverage of telcos are enormous. It should be clear that telcos can use this reach for possibilities outside of communications. Huge business possibilities for both sectors could be […]

Monty Mobile, the 1st Global Telco Company Integrating AI to Revolutionize Its Value-Added Services

UK-London, 30 March 2023 – Monty Mobile, the fast-growing global telecommunication company offering innovative technology and communication solutions, is announcing the integration of AI and machine learning into its value-added services (VAS). This integration, dubbed OmniVAS, will allow the Mobile Operators to double-digit their revenues, in no time. By leveraging data mining, this state-of-the-art AI solution […]