China is one of the largest countries around the world. Together with India, it accounts for about one third of the world’s population and two thirds of Asia’s population. The country has been enjoying steady economic growth with a gross domestic product (GDP) increase of about 10 percent each year according the World Bank. However, […]
Telcos
Momentum for embedded SIMs, or eSIMs, is accelerating in the consumer market. By 2025, 60 per cent of smartphone unit sales will be eSIM-compatible, and eSIM shipments increased 83 per cent year-on-year in 2020. These facts alone would make anybody assume eSIM adoption has been virtually problem-free. However, despite significant breakthroughs, the market has experienced […]
Onboarding is one of the most important phases of a telco’s customer journey. It’s the first experience that a customer has with their service provider, and as we all know, first impressions count. Despite this, it’s also one of the key areas where mistakes are made when a telco decides to go digital. Digitalisation is […]
Search engine giant Google and Rakuten-owned messaging app Viber announced on Wednesday that they are investigating ads published and ran by Myanmar military-backed telecoms operator Mytel following the February 1 junta coup, according to Reuters. The two tech companies acted following calls from activists to restrict access to the telco’s services following dozens of demonstrator […]
Last year the Un-carrier reached new heights in its efforts for corporate social responsibility. T-Mobile increasing employee volunteering and alongside with the T-Mobile Foundation, put $15M towards empowering youth, protecting the environment, fighting hunger and much more. T-Mobile’s ‘Un-carrier Revolution’ was always about making people its highest priority. This was a commitment that came through […]