Let’s Get Digital: Enriching the Telco Customer Experience in the Digital Age

The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]

Telecom Digital Transformation – Journey from (CSP to DSP) Communication to Digital service provider

What is a digital transformation and why is digital transformation necessary for Telecommunication Industry? A digital transformation is the process of using digital technologies to create new or improved processes, products, or services, add/transform more offerings, improve time to market, expand customer services and experience, vary marketing strategy, reduce CAPEX and OPEX, tap more sources […]

Telcos and e-Wallets Unlock a More Inclusive Financial Future

The potential of telcos to expand beyond communications and integrate FinTech functionality on their network, creating huge business possibilities for both sectors.   ________________________  The global scope and coverage of telcos are enormous. It should be clear that telcos can use this reach for possibilities outside of communications. Huge business possibilities for both sectors could be […]

Monty Mobile, the 1st Global Telco Company Integrating AI to Revolutionize Its Value-Added Services

UK-London, 30 March 2023 – Monty Mobile, the fast-growing global telecommunication company offering innovative technology and communication solutions, is announcing the integration of AI and machine learning into its value-added services (VAS). This integration, dubbed OmniVAS, will allow the Mobile Operators to double-digit their revenues, in no time. By leveraging data mining, this state-of-the-art AI solution […]

Web3 Will Save Your Data, but Will It Save You Money?

You need to keep up. Web3 is not something to anticipate. It is something you need to adapt to and live with. Web3 is the next step for various sectors, and the telecom sector is no different. Telecom and Web3 are codependent. There is a need for a balance between them. This balance is crucial […]

Blockchain Is No Longer a Suggestion

The telecom sector is renowned for constantly evolving. Fixed landlines were the essential Telco product in the early days of the industry. But with the introduction of the mobile phone, this changed to mobile subscriptions and the enormous cash cow that is SMS. Thanks to Blockchain. The telecom industry has a lot of potentials to […]