Contact centre data is one of the most underutilised assets within modern organisations, despite offering a direct window into customer behaviour.
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LONDON, May 22 (Reuters) - A strong rally in AI stocks has largely gone under the radar against a darkening backdrop for European equity markets.
LONDON, May 21 (Reuters) – TikTok and Alphabet’s YouTube lag have failed to set out meaningful steps to protect British children from harmful online content, media regulator Ofcom said on Thursday, citing data showing widespread exposure on their platforms. Ofcom said neither company had made significant new commitments to make recommendation feeds safer, despite evidence that these feeds are the main route […]
May 20 (Reuters) - Nvidia CEO Jensen Huang on Wednesday aimed to assure investors that the world's most valuable data center chips company.
AI companions and mental health are becoming closely connected, not inside clinics, but late at night through phones, in private chats where people ask machines for comfort, advice, reassurance, and the kind of emotional attention they may not get from anyone else. The concern is not that people are talking to machines. The concern is […]
New research by Fresh, the award-winning intranet platform, warns of a growing crisis in corporate culture: The Employee Attention Recession.
MOUNTAIN VIEW, California, May 19 (Reuters) – Alphabet’s Google on Tuesday put AI agents directly into its search box and rolled out a faster, cheaper version of its Gemini model, aiming to blunt gains by rivals Anthropic and OpenAI among enterprise customers. Alphabet, which recently came within striking distance of Nvidia as the world’s most valuable company, also reinforced its core consumer products including Search and YouTube by announcing a […]
The AI revolution is here and fear of the impact on jobs and daily life ChatGPT, Claude and Gemini become household names.
FastNetMon, a high-performance DDoS detection and network telemetry platform, has launched FastNetMon LiveView, a new browser-based interface designed to improve real-time visibility into network traffic, DDoS attacks, and operational mitigation workflows for telecom operators, ISPs, hosting providers, and enterprise networks. The release expands FastNetMon’s core strength in ultra-fast traffic analysis and DDoS detection by adding […]
PARIS, May 19 (Reuters) - Europe's leading AI firm, France's Mistral AI, said on Tuesday it has acquired Vienna-based Emmi AI for an undisclosed sum.