Orange voice services to get a new upgrade as Orange’s wholesale arm has entered into a partnership deal with PLDT, Philippine’s biggest telecom and digital services company. The deal is for international voice aggregation services to deliver better quality of service to all customers worldwide. As the preferred aggregator, Orange voice services will handle all global inbound traffic terminating on the PLDT and Smart network.
Orange – with its robust expertise and experience – will be made available to the PLDT for the management of its global partner portfolio. The deal also mentions support coming from Orange’s global sales team in the cross implementation of various Orange voice services such as traffic management solutions. Also, Orange will guarantee the value of PLDT voice traffic via its industry lead anti-fraud Orange voice services.
Katrina Luna-Abelarde, the FVP and Head of PLDT-Smart International and Carrier Business Group, and President of the PLDT Group Corporation, commented that they are very excited to partner up with a “global expert like Orange that understands what we do and can help us do it better. This partnership is part of a wider PLDT Group program that will enhance customer experience in and out of the Philippines. Ultimately our goal is to deliver the best calling experience for overseas Filipinos.”
Emmanuel Rochas, CEO of International Carriers at Orange, also mentioned that Orange is extremely proud that PLDT have selected them to provide support and protect market value for the future. He also added that they are delighted to enter this partnership, and they look forward to working with PLDT to embrace market evolution.
Orange currently has a global business service presence with Orange voice services deployed across 26 countries. It is an established industry leader in the provisioning of worldwide roaming services to operators, with trusted and proven ability to manage complex and wholesale projects.