Search results for "digital assistant"

Australia report says make Google and Facebook pay for news

Australia’s Parliament will debate making Google and Facebook pay for news after a Senate committee on Friday recommended no changes to the world-first draft laws. The Senate Economics Legislation Committee has been scrutinizing the bill since it was introduced in Parliament in December. The senators rejected Facebook and Google’s arguments that the so-called media bargaining […]

The FCC is under-funding Reagan's Lifeline program - why Americans need it now more than ever

When President Ronald Reagan created the Lifeline program 35 years ago to help low-income Americans with subsidized telephone services, few could have predicted just how lifesaving it would become. Under normal circumstances, access to the internet is essential to participating in today’s economy. During the global pandemic, however, this access has become a literal lifeline […]

Microsoft ousts rivals from CES marquee as show moves online

This week, Microsoft had a big test on its hands — how to help transform the world’s biggest gadget show into an online-only event. The choice of Microsoft to power this year’s CES and create a virtual showcase for its 1,800 exhibitors gave the tech giant a big promotional boost over its best-known cloud computing […]

Cybersecurity firm FireEye says was hacked by nation state

Prominent U.S. cybersecurity firm FireEye said Tuesday that foreign government hackers with “world-class capabilities” broke into its network and stole offensive tools it uses to probe the defenses of its thousands of customers, who include federal, state and local governments and top global corporations. The hackers “primarily sought information related to certain government customers,” FireEye […]

AI: the new customer service champion

With artificial intelligence (AI) on the rise, reaching higher levels of sophistication and faster response rates, many companies are looking to deploy it within their customer service branches to primarily reduce costs and enhance customer experience.  Currently, the tech is not fully able to take over the tasks carried out by human customer service agents. […]

Tourism industry looks to AI to champion COVID-19 travel

As the world slips into the second wave of the Covid-19 pandemic, industries are scrambling to find alternative ways to keep businesses afloat as consumer behavior shifts and adapts to a changing norm. As the Covid-19 era hastens the advancement of many technologies, enterprises are looking at tech to help improve business. One of the […]

If Google's a monopoly, who is harmed by its market power?

Google has long defended itself against charges of monopoly by stressing that its products are free and that no one has to use them. And it’s avoided tough government scrutiny for years based in part on the idea that people searching the internet are not Google’s true customers. We’re its product. Advertisers are its real […]

Justice Dept. files landmark antitrust case against Google

WASHINGTON (AP) — The Justice Department on Tuesday sued Google for abusing its dominance in online search and advertising — the government’s most significant attempt to protect competition since its groundbreaking case against Microsoft more than 20 years ago. And it could just be an opening salvo. Other major tech companies including Apple, Amazon and […]

5G and education: prepping the minds of tomorrow

As the 5G reality begins to take shape, all industries across the board are on their way to upgrade their business models, approaches and day-to-day operations accordingly. There is no doubt that 5G will be transformative, however, the bedrock of this technological revolution relies on the minds of people who are able to keep up […]

Google unveils latest Pixel phone, rolls out new TV service

Google will try to make a bigger splash in the smartphone market with a cheaper high-end model while it also aims to expand its presence on bigger screens with a new TV service. The products unveiled Wednesday focus on two areas where Google has struggled to make significant inroads. Google also used a half-hour showcase […]