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For businesses, customer loyalty is the key to success. The cost of attracting a new customer is five times greater than the cost of retaining an existing customer. Companies offer incentives such as loyalty programs and rewards to encourage customers to remain loyal to your brand. But what happens when an enemy is emerging, lurking in the shadows? […]

Improving customer experience, developing sensible new products, and increasing customer loyalty – these are the important goals for telecommunication providers, and they have one thing in common: Essential prerequisites for achieving them are data and data analysis. Data forms the basis for a better understanding of customers, their behavior, and their current and future needs. […]

With the surge in its popularity, Bitcoin often gets labeled left and right. The labels can often be misleading, especially the brand ‘Digital Gold’ or ‘Gold Replacement.’ The bank of Singapore went as far as claiming that Bitcoin will replace Gold as a store of value. Such notions are incredibly flawed. Carelessly throwing them around […]

We now have to consider more carefully how we use household appliances, charge our electric cars, and heat and cool our homes due to the rising cost of living. While investing in brand-new smart home equipment may not be the best course of action for everyone right now, there are a number of household items […]

While they aren’t the first to do so, Apple’s eSIM-only iPhone announcement is certainly the most significant to date. And as a historical trendsetter among telecoms original equipment manufacturers (OEM), this decision will undoubtedly spark a seismic shift in how service providers (SPs) onboard customers. So how will the Esam shift impact the market? Here, […]

Distance separates some, while language separates others. While some speeches are similar (i.e., French and Spanish), much information gets lost in translation. Humans, as social creatures, will always find ways to remove language barriers in pursuit of being understood. And as technology advances, the methods through which we connect despite the language evolve with it. […]

Gaming laptops have come a long way. They are not the bulky, heavy boxes we knew before. Some innovative design choices are refining gaming laptop setups, such as slimmer screens and less imposing weight and chunkiness. Gone are the days of lights coming out of every nook and cranny of the laptop. Gaming laptops nowadays […]

Meta Platforms Inc has almost no chance of barring the chair of the U.S. Federal Trade Commission, Lina Khan, from participation in the FTC’s challenge to Meta’s planned acquisition of virtual reality content developer Within Unlimited Inc. But that has not stopped Meta from continuing to wage a campaign for Khan’s disqualification, as evidenced most […]

Everyone with a day job under the CEO level has thought about whether their jobs will exist ten or twenty years from now. Now even artists are afraid to be replaced by AI. While many thought that creatives would be exempt from being replaced by AI, recent developments in AI-generated content and art have lifted […]

When Snap Inc kicks off the third-quarter earnings season for tech and social media companies on Thursday, investors are expecting modest revenue growth across most of the sector as results will be compared with a difficult 2021 when Apple Inc privacy changes began to upend the advertising industry. But a possible recession next year makes […]