Search results for "IDC"

US-China tensions threaten global climate change efforts

The world’s hopes for curbing climate change hinge on action by two giant nations whose relations are deteriorating: China and the United States. The two countries both say they are intent on retooling their economies to burn less climate-wrecking coal, oil and gas. But tensions between them threaten their ultimate success. China and the United […]

Huawei unveils flagship foldable smartphone for China market

Struggling under U.S. sanctions, Huawei unveiled a folding smartphone with an 8-inch (20-centimeter) -wide screen Monday to show off its tech prowess but said it will be sold only in China. The Mate X2 highlights the challenges for Huawei Technologies Ltd. after Washington cut off access to U.S. processor chips and Google services. Last year, […]

Xiaomi sues U.S. govt over blacklisting

Budget smartphone manufacturer Xiaomi has filed a lawsuit against the U.S. government, seeking its removal from Washington’s blacklist of alleged Chinese Military companies. The company’s designation on the list places it under an executive order that restricts U.S. investors from purchasing any shares or stakes from it. In response, Xiaomi filed a lawsuit on Friday […]

The gaming industry’s widespread success in the era of Covid-19

Gaming has changed significantly over the years; and massively so during the novel COVID-19 pandemic. Not many industries can look back at 2020, wipe the blood, sweat, and tears off their faces and say “okay, the worst is behind us.” Even less so, are the industries that didn’t just survive during a bustling year full […]

How telcos can improve their customer service

It’s no mystery that telecoms is a highly competitive industry, with telcos offering everything from better minutes, data, packages, and the like at lower costs to lure in customers to their networks over the other. While these strategies have been implemented far and wide to increase subscriber counts, they aren’t as viable in today’s competitive […]

Cybersecurity trends in 2021: Learning from a harsh year

This year has been unlike any other in living memory, barely any aspects of our lives have been spared by the impact of the worst public health crisis in decades. The worldwide COVID-19 pandemic shifted the way we lead our day-to-day, laying bare to our collective fragility, while greatly heightening our sense of uncertainty. The […]

AI in education: bringing schools into the digital age

For the last decade, the education industry has dabbled with emerging technologies in the hopes of slowly integrating them within their educational models. However, the worldwide COVID-19 pandemic took the sector from carefully dipping their toes into the technological stream and threw it headfirst into an unplanned experiment of online education to hold the fort. […]

Digitalization becomes make or break for companies in 2021

If there’s anything that the COVID-19 pandemic showcased, it’s the soaring weaknesses that have been swept under the rug by individuals, governments, and businesses for too long. COVID-19’s reach touched many aspects in our everyday lives, from personal medicine, to our understanding of the global economy; changes need to be made, and fast, especially for […]

Wearable tech: sales on the rise in India

Wearable technology has been silently on the rise in every part of the world, as the prospects of the Internet of Things (IoT) grow by the day. One of the main reasons for this emerging trend is the growing need for people to remain connected, especially during the Covid-19 pandemic since these gadgets affect and […]

AI: the new customer service champion

With artificial intelligence (AI) on the rise, reaching higher levels of sophistication and faster response rates, many companies are looking to deploy it within their customer service branches to primarily reduce costs and enhance customer experience.  Currently, the tech is not fully able to take over the tasks carried out by human customer service agents. […]