Search results for ""

Let’s Get Digital: Enriching the Telco Customer Experience in the Digital Age

The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]

What Is the Role of Blockchain in Politics?

In just a few years, blockchain, the technology that powers cryptocurrencies such as Bitcoin and Ethereum, has gone from irrelevancy to becoming a hot subject. Several national leaders have joined the blockchain ecosystem as they recognize its multifaceted applications. Agencies are starting to trial and test blockchain applications for payments, supply chains, identity management, secure data […]

“Banking Is Necessary, Banks Are Not,” Bill Gates

Gaining the favor of clientele who are growing more informed and selective; this is the name of the game. Technology is playing an increasingly pivotal role in reshaping banking customers’ behavior. They now are enjoying more control over their finances, and greater flexibility. This is thanks to an expanded range of personalized tech solutions now available, which […]

du and Huawei aim for net zero

The customer-facing name of Emirates Integrated Telecommunications Company, du, is making headlines again as a model corporate citizen. In collaboration with Huawei, the UAE’s challenger telco brand is upgrading diesel generators to significantly reduce carbon footprint. Despite some network problems that dogged its introduction in 2007 as a competitor to Etisalat, du has evolved as […]