Intelligent Tech

AI Is Not Coming After Customer Service

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). The promise of efficient and personalized interactions at every step of the customer journey sways them. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over […]

AI Networking: The Future of Seamless Connectivity

Imagine a world where networks are sentient, self-healing, and self-optimizing. Where traffic flows seamlessly, and security threats are a thing of the past. This reality is the future of networking with AI, and it’s an exciting one. Artificial Intelligence (AI) has been making waves in various industries, and the networking world is no exception. With […]

The Future of AI in Telecom Industry: Vision 2030 Edition

2022 ended on a high note for Artificial intelligence (AI) when ChatGPT took the world by storm. But AI was not a game-changer for liberal arts alone. It absolutely took the telecom industry by surprise and had experts redefine and redesign what was already there. In addition, it is also setting Saudi Arabia’s Vision 2030 […]

Cloud Computing: There’s No IoT Without Me

The Internet of Things (IoT) is everywhere, from microchipped pets and cattle to continuous glucose monitoring (CGM) devices. But these, at times, lifesaving innovations were only possible with the ever-exciting cloud computing technology. Cloud computing has now become the basis of providing shared computing resources, such as applications, computing, storage, networking, development, and more, through […]

The Search Engine Supremacy

All of today’s search engines operate similarly. A list of links is provided after you type a question or a few keywords, ideally including the information you are looking for. But what if search engines mixed the links and instead used artificial intelligence to send you information directly? That may soon be how Bing functions. […]

Big Tech and AI: A Match Made in the Matrix

In light of Microsoft’s recent expensive investment in OpenAI after their generative artificial intelligence (AI) ChatGPT went viral, everyone is wondering how the game has changed since Big Tech giants set the rules for the rest of us. OpenAI is a startup company specializing in artificial intelligence research to promote and develop friendly AI to […]

AI Is Everywhere! It's Catching up!

What started as a fantastic concept in the first half of the 20th century quickly became a part of humans’ daily lives, from home to work and everywhere. In 1950, Alan Turing proposed the possibility of computing machinery to emulate human learning, now known as “machine learning” (ML). However, it wasn’t until five years later […]

KSA Vision 2030: IoT Transforming Economies

Every success story begins with a vision, and successful visions are built on solid foundations. Among the endless possibilities for growth lies Saudi Arabia’s plan for a more promising future, achieved by creating an IoT infrastructure. The Kingdom has dedicated significant funding to the IT industry and complete support for creative and innovative thinking to […]

The Need for RPA in Telecom

The telecom industry is prepared to use ground-breaking technology like robotic process automation (RPA). It is the perfect choice for implementing cutting-edge technologies like RPA. This technology is broadly embraced in this cutthroat environment and can be a game-changer in the telecom sector. Telecom firms are searching for workable solutions to lower operational costs, increase […]