Telecom

UK telcos receive call connection complaints

In times of a crisis – like the covid-19 pandemic – the most important possession we have right now is our trusty mobile device which enables us to stay in touch with loved ones near and far. It has been a great source of comfort to all and a lifeline for the vulnerable and elderly. […]

Remote teams face telecoms-related challenges

As Covid-19 spread to countries far and wide, no company was prepared for the sudden shift in remote work life. The lack of preparation made it more of a challenge for some employees to adapt to the demands of the job from home. Although the preconceived idea that remote workers are less productive has been […]

FCC decision: A challenge for the telecom industry

“There is no reason that we should be lagging behind” tweeted President Trump about 5G. The United States has been working hard to assume its position as an international leader of 5G technology. In fact, the US has been advocating against China Telecom giant Huawei claiming that the company could create a real threat for […]

Telecommunication companies step up efforts to combat climate change

After Covid-19 caused severe economic setbacks and immense hardship, businesses are making fundamental changes to support sustainable development efforts for a more resilient economy. Climate change, although a much talked about topic, is a rather complex one. Many companies had previously designed services or products for performance, with little (or no) regard for energy efficiency. […]

Disaggregated network for next generation technology

Mobile operators are now wondering how they can survive and exist in a 5G world without deploying disaggregated systems, according to the results of a new survey conducted by Analysys Mason. The company surveyed 60 mobile operators and, among the many conclusions, found that the vast majority, 85%, deem the use of disaggregated, multi-vendor, best-of-breed […]

Steps to reform the telecoms industry in Ethiopia

Telecommunications reforms have been taking place in the whole world. However, Ethiopia is one of the latest countries to have a monopoly on its telecom industry. Ethio Telecom, has been the only telecommunications network operator and provider of telecommunications services. The telecoms industry in Ethiopia has seen growth due to the government investment through a […]

Bharti Airtel invests in AI startup Voicezen

AI has been recognized as an advancing technology instrumental in transforming customer experience. As such, the global conversational AI market size is expected to increase from 4.2 billion dollars in 2019 to 15.7 billion dollars by 2024, according to recent market research. Based on the surge in demand for better quality of services online, companies […]

A chance for telcos to drive the economy forward after COVID-19

Telcos are vital in retaining any degree of normality in a post-COVID-19 social and enterprise world. They will be not just be critical in allowing countries to manage the move away from COVID-19 related stagnation, but also in providing a robust national infrastructure to motivate GDP growth. This comes from the global tech market advisory firm, ABI Research.  In […]