Inside Telecom Staff

We’re a diverse group of industry professionals from all corners of the world. Our desire is to provide a high-quality telecoms publication that caters to an international market, offering the latest and most relevant telecoms information to businesses, entrepreneurs and enthusiasts.

Are telecom agents giving you the right support?

Telecom agents are usually the first line of support when a customer faces a technical issue. But how often are you satisfied with the level of guidance, expertise and professionalism? Unfortunately, too many of us have experienced an agent, who simply does not have the scope of knowledge or understanding to follow through on a […]

Microsoft: 'carbon-negative' by 2030 even for supply chain

By MATT O’BRIEN AP Technology Writer Microsoft is pledging to become 100% “carbon-negative” by 2030 by removing more carbon from the environment than it emits. CEO Satya Nadella said Thursday that the commitment will happen “not just across our direct emissions, but across our supply chain, too.” It’s a major step up from Microsoft’s previous […]

NBC hopes 'free' makes Peacock stand out in streaming era

By TALI ARBEL AP Technology Writer NEW YORK (AP) — NBCUniversal is launching a new streaming service that will have a large part available for free, an approach it hopes will resonate with people who aren’t interested in traditional TV. The service, Peacock, will debut April 15 for customers of Comcast, NBCUniversal’s parent company. Everyone […]

HBO Max chief dismisses streamer's high-end fee as obstacle

By LYNN ELBER AP Television Writer PASADENA, Calif. (AP) — HBO Max’s high-end subscription fee won’t be an obstacle to the streaming service’s launch, said Kevin Reilly, its chief content officer. “People do not shop for their entertainment experiences with price being the primary” motivation, Reilly told a TV critics meeting Wednesday. “People don’t say, […]

UK police use of facial recognition tests public's tolerance

By KELVIN CHAN Associated Press LONDON (AP) — When British police used facial recognition cameras to monitor crowds arriving for a soccer match in Wales, some fans protested by covering their faces. In a sign of the technology’s divisiveness, even the head of a neighboring police force said he opposed it. The South Wales police […]

Red Loves Green – Vodafone’s new eco-friendly initiative

Vodafone is helping the environment by replacing its usual credit card-sized SIM holder with a newly-developed half-sized format that halves the amount of plastic used to produce SIMs. The project is part of a wider initiative to decrease the company’s use of non-essential plastics. Available from January, Vodafone stores will offer customers a variety of […]

News flash from Florida legislators: Telegraph era is over

By BOBBY CAINA CALVAN TALLAHASSEE, Fla. (AP) — Florida lawmakers are transmitting a news bulletin: The telegraph era is over. Before there was instant messaging, emails and even corded telephones, there was the reliable telegraph to instantaneously transmit messages far and wide. Now, people turn to the internet, text messaging, Twitter, gifs and emojis to […]

Ahead in the clouds: Alibaba plans to change the Olympics

By GRAHAM DUNBAR AP Sports Writer LAUSANNE, Switzerland (AP) — Alibaba’s promise to the Olympic family is to bring its technological might to help organizers, broadcasters and fans. The Chinese tech giant’s Olympic sponsorship deal is worth hundreds of millions of dollars and runs for 12 years, starting in 2017 and continuing through the upcoming […]

EU legal opinion: mass data retention at odds with EU law

By SAMUEL PETREQUIN undefined BRUSSELS (AP) — A legal adviser at the European Union’s highest court said Wednesday that the bloc’s data protection rules should prevent member states from indiscriminately holding personal data seized from Internet and phone companies, even when intelligence agencies claim that national security is at stake. In a non-binding opinion on […]