Insights

No Service: The Big Problem with Rural Broadband

Not being able to make a phone call or access the internet is an unfair, yet all-too regular, occurrence for people living in rural communities. Disparities in connection between rural and urban areas cause consequences that run much deeper than just frustration. In this article, Hamish White, CEO of telecom services provider Mobilise, discusses the inequalities of […]

Exclusive - Global Health Tech Platform, Proximie Digitizes Operating Rooms

Digitizing operations and diagnostic rooms have become necessary as the world accelerates its pace to accommodate the global shift towards digitalization. Digital transformation in healthcare has become one of the main pillars driving innovation in the health sector. It creates a robust foundation that will positively impact technology on human lives. Proximie, the global health […]

The Technology Required to Upgrade your Business Phone System

Is your business phone system future ready? Hybrid working, employee flexibility and structural changes to the UK’s telephone network mean that it’s more crucial than ever for businesses to consider the suitability of their current phone system. The two futureproofed contenders are Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) trunking. But how […]

Flywheel: How CSPs Can Succeed with a Holistic Digital Strategy

5G, bundling offers, personalization – CSPs have to keep developing constantly in order to achieve long-term success. But how can they succeed in keeping an eye on the overall goal with so much innovation and change in completely divergent areas of digital marketing and sales? Or perhaps the question should be “How can they even […]

Making the 5G Switch: The Business Benefits of 5G

As 2022 gets into full swing, many business owners are considering how they can give their tech setup a refresh. 5G first hit the UK’s shores in May 2019, but it’s taken a while for the rollout to expand enough to make it a viable commercial option. Here, Kristian Torode, Director and Co-Founder of business mobile expert […]

Are You Switched On for the Big Switch Off?

The PSTN switch off: everything you need to know The countdown clock keeps ticking. We’re just three years away from turning off the public switched telephone network (PSTN), but many businesses remain unprepared. While love for the traditional landline continues to dwindle, businesses remain unsure about their options for the future. Here, Ginelle Bell, UK […]

Long live the User: How CSPs Optimize their Target Group Addressing

“The customer is king” – this claim is anything but new in the telco industry, but now it is fortified by the amendment of the telecommunications act (TKG). In force since December 1, 2021, the update of the TKG especially grants customers additional rights with regard to termination periods, reimbursements, and transparency. Meanwhile, a new paradigm can […]

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