Artificial intelligence (AI) tools are now widely used in marketing and almost any other industry you can think of. Companies of all sizes use the best AI marketing solutions to promote their brands and enterprises and scale their efforts exponentially. Using AI-powered marketing tools should be a component of your business strategy whether you’re a […]
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Revenue Intelligence Platforms Elevate Sales Teams’ Success According to Salesforce, simple tasks like data entry and paperwork once took up so many hours that sales teams only spent one third of their time actually making sales. But times are changing. By sprinkling a little artificial intelligence (AI) and automation into the mix, it’s possible to […]
Uber Technologies Inc said on Monday a hacker affiliated with the Lapsus$ hacking group was responsible for a cyber attack that forced the ride-hailing company to shut several internal communications temporarily last week. Uber said the attacker had not accessed any user accounts and the databases that store sensitive user information such as credit card […]
The UK is Trialling Shorter Weeks — But Are You Ready? We’ve worked from home, we’ve worked hybrid — but could we work less? A four-day working week is the “next, logical and overdue step” in the transformation of the workplace, according to director of the 4 Day Week Campaign, Joe Ryle. The standard working […]
Companies that adopt the changes Artificial Intelligence (AI) brings will flourish. But what about those who use AI in sales? Sales are continually known as people-to-people (P2P) businesses. Still, technologies such as AI are making expert sellers reconsider the balance between machine and human, leading to predictive sales AI. Automation has been impacting sales […]
Ukraine has urged cloud-computing and software giants including Microsoft Corp and SAP SE to cut off Russia to stop Moscow’s invasion. Here’s what’s at stake. WHAT IS UKRAINE DEMANDING? The Ukrainian ministry of digital transformation wants North American and European technology companies to completely pause any dealings with Russian clients, potentially disrupting Russia’s economy and […]
Newly named Twitter CEO Parag Agrawal has emerged from behind the scenes to take over one of Silicon Valley’s highest-profile and politically volatile jobs. But his prior lack of name recognition coupled with a solid technical background appears to be what some big company backers were looking for to lead Twitter out of its current […]
Onboarding is one of the most important phases of a telco’s customer journey. It’s the first experience that a customer has with their service provider, and as we all know, first impressions count. Despite this, it’s also one of the key areas where mistakes are made when a telco decides to go digital. Digitalisation is […]
No one likes to feel like a number — and good customer service can change that. In fact, 84 percent of consumers say being treated like an individual, not a number, is critical to preventing customer attrition. In the hypercompetitive telecoms industry, this ethos is even more important. So how can telcos make their services personal […]
In its Next ’21 Experience platform, Google revealed on Tuesday its latest approach to empower energy sustainability with carbon footprint tools by unifying ecological expertise with major tech firms in the climate change fight. The tech giant unmasked its latest approach to fight against climate change. A systematic strategy that will help trace carbon footprint and emissions […]