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New Mexico sues Google over collection of children's data

By SUSAN MONTOYA BRYAN Associated Press ALBUQUERQUE, N.M. (AP) — New Mexico’s attorney general sued Google Thursday over allegations the tech company is illegally collecting personal data generated by children in violation of federal and state laws. The lawsuit filed in U.S. District Court in Albuquerque claims Google is using its education services package that […]

Visual Search and how it became ‘a thing’

Visual Search and how it became a thing Keyword searches are the lifeline of E-commerce businesses but new technology is effecting how we search and prompting the industry to think outside of the written word – purely for the sake of efficiency. When looking for a smartphone or Roomba, a keyword is all that is […]

Samsung Galaxy Z Flip - another shot at the foldable phone

Samsung, have just unveiled their second folding phone, the Samsung Galaxy Z Flip. The most substantial improvement over other foldable competitors, is the use of a glass screen. It feels like glass and can be used in the same way as a plastic screen. Although the crease down the middle is somewhat visible, testers have described […]

Unique Illinois privacy law leads to $550M Facebook deal

By KATHLEEN FOODY Associated Press CHICAGO (AP) — Adam Pezen, Carlo Licata and Nimesh Patel are among millions of people who have been tagged in Facebook photos at some point in the past decade, sometimes at the suggestion of an automated tagging feature powered by facial recognition technology. It was their Illinois addresses, though, that […]

Twitter to label altered media, remove if it may cause harm

By BARBARA ORTUTAY AP Technology Writer SAN FRANCISCO (AP) — Twitter will begin to label and in some cases remove doctored or manipulated photos, audio and videos that are designed to mislead people. The company said Tuesday that the new rules prohibit sharing synthetic or manipulated material that’s likely to cause harm. Material that is […]

Google 4Q revenue grew, but not enough for Wall Street

By BARBARA ORTUTAY AP Technology Writer SAN FRANCISCO (AP) — Google’s revenue grew, but Wall Street wanted more. Parent company Alphabet‘s stock fell more than 4% after financial results came out Monday, even as profits rose 19% and beat expectations for the last three months of the year. Helped by lower taxes, Alphabet said Monday […]

Facebook fights spread of misinformation about virus online

By DAVID KLEPPER The Associated Press Facebook says it’s working to limit the spread of misinformation and potentially harmful content about the coronavirus as bogus claims about the ongoing outbreak circulate online. Kang-Xing Jin, Facebook’s head of health, announced that the social media platform will begin removing posts that include false claims or conspiracy theories […]

Twitter, Pinterest crack down on voter misinformation

By DAVID KLEPPER Associated Press Twitter and Pinterest are taking new steps to root out voting misinformation designed to suppress participation in the November elections. Twitter unveiled a new tool Wednesday that will make it easier for users in the U.S. to report tweets containing misleading information about registering to vote or casting a ballot. […]

The Global AI Challenge

Last year, the GSMA announced selected four mobile network operators, STC, Telenor, TELUS and Turkcell, as challenge leaders, to take part in the first GSMA Global AI Challenge. The Challenge investigated three specific areas: connectivity in rural areas, mobile energy efficiency and enhanced services in urban areas. The GSMA challenge is in partnership with The Alan […]

Are telecom agents giving you the right support?

Telecom agents are usually the first line of support when a customer faces a technical issue. But how often are you satisfied with the level of guidance, expertise and professionalism? Unfortunately, too many of us have experienced an agent, who simply does not have the scope of knowledge or understanding to follow through on a […]