Search results for "big tech companies"

Arizona Semiconductor Factory Delay Caused by Worker Shortage

The Taiwan Semiconductor Company (TSMC) has delayed the operational start of its first microprocessor factory in Arizona by a year. This is due to a shortage of skilled workers. The skill required to oversee the manufacturing process is highly specialised and the company foresees the need to train American workers to supplement the skilled Taiwanese […]

Think CX Is Dead? Here’s Why You’re Wrong

CX Isn’t a Direct Revenue Generator, but It’s Still Key to Success In Forrester’s latest report on the future of the European market, there’s a concerning prediction. In 2023, the analyst firm estimates that one in five customer experience (CX) programmes will disappear if they aren’t able to prove their return on investment (ROI). At […]