Artificial Intelligence

AI to help diagnose COVID-19 by listening to speech

In the battle against Covid-19 multiple artificial intelligence laboratories are now turning to a surprising piece of evidence that could possibly help diagnose the illness: people’s voices.  A team of scientists from Harvard and MIT are using machine learning to go through voice recordings from COVID-19 patients and healthy people to try and identify certain […]

SK Telecom completes MOU to offer 24/7 AI care for the elderly

SK Telecom this week, announced the Memorandum Of Understanding (MOU) with Ariacare Korea and Happy Connect to recognize the importance of social connectedness and technology for elder care. The MOU signing ceremony took place in SK Telecom’s HQ, located in Jung-gu, Seoul. Guests included Lee Joon-ho, Vice President and Head of Social Value Group at […]

Frontier technologies to help fight climate change

A new ITU/UN report has highlighted that frontier technologies such as AI, 5G and robotics are key components in the fight against climate change. Released to mark the occasion of Earth Day 2020, the report shows success in areas ranging from cutting emissions in cities to natural disaster risk reduction, smart water management, and precise […]

AI on the edge – restoring value back to data

In our digital world, both AI and IoT are significantly changing so many aspects of our lives. The amount of IoT devises that connect to the network is increasing at a rapid rate. By 2025, we are expected to have 41 billion connected devices. This increasing amount of connectivity means that the data flowing back […]

A closer look at AI investment in the telecoms industry

Even before the emergence of the Coronavirus, there was an international increase in the demand for data. Mobile markets were becoming more saturated and there was strong opposition from legacy players, tech entrants, and startups. The global telecoms scene has been a battlefield for market share. Such pressures have consequently led to intense price wars […]

AI to ensure credible content control for tech companies

If you have uploaded a video to YouTube lately and can’t find it, there’s a high chance it was removed. On this occasion, you don’t have a human to blame. Since the rise of COVID-19 and the mass of misinformation being circulated, YouTube is putting artificial intelligence in charge of evaluating more content. Google, YouTube […]

MessageBird Introduce New AI-Powered customer contact center – Inbox.ai

Amsterdam based MessageBird has been offering developers a cloud-based communication platform that simplifies the process of introducing chat and messaging functionality to their own apps by utilizing APIs. This saves companies the hassle of investing in costly hardware infrastructure if they want to use text and voice-based features in their own services. Recently, MessageBird introduced […]

5 ways AI boosts the customer experience

Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]

More AI Investment for Telecom Operators

The telecom industry is set to invest heavily in AI software. According to the latest study conducted by Juniper Research, the total network operator investment on AI solutions is expected to exceed $15 billion by 2024. Why are telecom operators adopting AI solutions so aggressively? Keeping up with the competition is important at a time […]