Telecoms companies guard their customer information very carefully, and quite rightly so. Strict data privacy rules, such as General Data Protection Regulation (GDPR), have reinforced the requirement to have tight controls over how information is stored, governed and used. Often, data is kept not just within the company but sometimes locked within individual departments. The […]<
With less than three years to go before the PSTN switch off, all businesses must prepare now to ensure minimal disruption. But with one in four businesses unaware of the PSTN switch-off, how can they get ready for the change? Here, Kristian Torode, co-founder and director of business telecoms services provider Crystaline, explains six steps […]
There is no room for outdated systems and approaches to communication in the market and the shift to hybrid working has accelerated the need for business to centralise their communications in a single platform. This has led to the rise in the adoption of Unified Communications as a Service (UCaaS) platforms such as Zoom and […]
I’ll start with a provocative assertion: most telcos typically pay less attention to their brands than they ought to, and that doesn’t work for them. The proof: mobile service has become commoditized in over ¾ of the 50+ markets studied by Strategy&. In many Telcos, the responsibility for the brand sits in Consumer Marketing, meanwhile, […]
5G core networks powering digitalization are helping industries cut costs, bring in new sources of revenue, and expand their business offerings. The utility sector is one such vertical, evolving from a labor-intensive organization that provides electricity, water, or gas, to one that uses Artificial Intelligence (AI) and drones to inspect equipment and offers additional services […]
A lot has happened in telecoms in 2022 — mergers, regulatory changes and emerging technology. But while service providers (SPs) navigate the changes that 2022 has seen, there’s also the changes of 2023 to anticipate. Here, Hamish White, CEO of telecoms software developer Mobilise, shares his predictions on the technology SPs should look to adopt […]
It’s now less than three years until the Public Switched Telephone Network (PSTN) is switched off in the UK, which means businesses must switch to digital now. With so much misinformation around how to navigate this switch off, Kristian Torode, Director and Co-Founder of business telecoms services provider, Crystaline, busts some of PSTN switch off […]
The UK government is on a mission to level up the nation, improve living standards and fight regional inequality. Internet access plays a vital role. But to tackle such deep-rooted issues requires a different, stronger approach to what’s been used before. Here, Guy Miller, CEO of full fibre network operator MS3 Networks explains why alternative […]
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