Smartphone continues to rise in the developing world. According to a GSMA report, by 2025, smartphone penetration will reach 80% globally. The countries contributing to the significant increase includes, India, Indonesia, and Pakistan. Consumer behavior is shifting and changing. 70% of smartphones will run on LTE, which reflects the dominant influence of the mobile internet […]
Telecoms
A new study that compares available spectrum released in 14 countries, illustrates the U.S. mid-band spectrum challenge and highlights the importance of American policymakers to move quickly to bring more licensed mid-band spectrum to power the ever increasing 5G networks. “This report highlights that U.S. policymakers need to deliver the mid-spectrum they have identified—and do […]
Telecom companies are now using customer analytics, network analytics, CLV, automation, and big data to improve their business performance. Operators need to look at numerous factors to enable the implementation of such tools which even then, requires continuous monitoring. Many telecom companies have reaped the benefits of going digital by increasing efficiency, reducing costs, and […]
Etisalat has made a multi-year edge computing partnership with Microsoft, which the UAE-based telco claims, will underpin future 5G services. Details are not yet fully available, but Etisalat says it wants to create a digital platform on Azure that can incorporate exciting technologies such as automation and AI. Along with 5G, it will “enable new […]
Sometimes, when operators boast their go green intentions, it can often leave industry watchers a little open mouthed. Perhaps there is something questionable about a multibillion-dollar company using huge amounts of resources and energy whilst getting excited about the no print policy in their headquarters. However, environmental efforts of operators are progressing and starting to […]
UAE Telecoms giant Etisalat has announced its plans to work with an association of global tech leaders to introduce a new vendor platform that will aim to provide cloud telecom infrastructure and host developing futuristic technologies and services. The creation of this respected group is aligned with the company’s corporate-wide programme launched to ‘cloudify the […]
Immersive technologies can have a defining role in the world of telecoms, creating a broad scope of opportunities to support the changing, complex nature of the telecoms landscape. The industry at present, makes large investments in maintaining and developing its infrastructure, to ensure that technology across industries is represented by seamless, uninterrupted services. Deploying augmented […]
Telecommunication Service Providers (TSPs), recognize in-flight connectivity as a potential new avenue for revenue growth. Collaboration between both airlines and mobile network operators, offer each the opportunity to increase their value. With over 80 airlines currently offering WiFi onboard, there is an increasing demand for high-quality connectivity during a flight. Research has shown, that the […]
Telecom agents are usually the first line of support when a customer faces a technical issue. But how often are you satisfied with the level of guidance, expertise and professionalism? Unfortunately, too many of us have experienced an agent, who simply does not have the scope of knowledge or understanding to follow through on a […]
Businesses have more tools than ever before, connecting their work-force and processes to a smart and efficient system that produces better results and increased levels of productivity. Although tools are available, are companies utilizing the right ones to ensure seamless flow and fewer disruptions? Telecommunications has provided a multitude of channels for businesses to stay […]