Telecom

Are telecom agents giving you the right support?

Telecom agents are usually the first line of support when a customer faces a technical issue. But how often are you satisfied with the level of guidance, expertise and professionalism? Unfortunately, too many of us have experienced an agent, who simply does not have the scope of knowledge or understanding to follow through on a […]

Red Loves Green – Vodafone’s new eco-friendly initiative

Vodafone is helping the environment by replacing its usual credit card-sized SIM holder with a newly-developed half-sized format that halves the amount of plastic used to produce SIMs. The project is part of a wider initiative to decrease the company’s use of non-essential plastics. Available from January, Vodafone stores will offer customers a variety of […]

Telecom-related challenges that may arise in business

Businesses have more tools than ever before, connecting their work-force and processes to a smart and efficient system that produces better results and increased levels of productivity. Although tools are available, are companies utilizing the right ones to ensure seamless flow and fewer disruptions? Telecommunications has provided a multitude of channels for businesses to stay […]

Orange – Transforming the online banking experience

After launching its own bank in France, Orange has now moved south, opening its financial services and multiservice strategy in Spain. Orange bank is a pioneering 100% mobile-based banking option for the Spanish population. Consumers will be able to open an account with a local IBAN with no registration fee. Anyone who opens a savings […]

A snapshot of India’s growing telecoms market

India is recognized as the second largest market globally, of telecoms subscriptions, internet subscribers and app downloads. According to the Cisco Visual Networking Index (VNI) Complete Forecast, the number of internet subscribers in India, is expected to double to 829 million by 2021, with further mention of the country having 2 billion networked devices by […]

Telecoms predictions for 2020

It wouldn’t be the beginning of the year without a piece on predictions. Inside Telecom has put together our top Telecoms predictions for 2020, from some of the most influential people in the business. A move to speed-based pricing for mobile Even though operators are not currently charging a premium for 5G services, this doesn’t […]

Telecommunication fiber optic cables shed light on thunderstorm activity

Thunderstorms and natural hazards are often powerful occurrences that may have adverse effects on humans and our environment. As we have seen, communities all over the world are increasingly affected by natural hazards which may include, wildfires, droughts, floods, tsunamis. Often, science and technology work hand in hand to help scientists explore and investigate nature […]

Breaking education barriers with instant network schools

The Vodafone Foundation has already helped bring quality education to thousands of refugee students across Africa and is now collaborating with the United Nation High Commissioner for Refugees (UNHCR) and expanding their efforts. Instant classroom is a free initiative and is a ‘school in a box’ concept aimed at providing technology that can be set […]

Telecom Sales Strategies that will Bring You Success in 2020

With 2020 around the corner, it’s time to start thinking about telecom sales strategies that win the competition. According to experts, the worldwide telecommunications industry expects to expand to $1.5 trillion by the end of 2020. The industry is booming but fierce competition between carriers may reduce the market share of each of them. Whether […]