‘No more fun in the sun’ Perhaps it was inevitable, and we should have seen it coming. However, it’s hard not to feel disappointed by the reintroduction of roaming charges from a barrage of UK mobile network operators (MNOs). For the average customer, the charges likely mean one less Cornetto around the pool. However, businesses […]
Opinion
“The customer is king” – this claim is anything but new in the telco industry, but now it is fortified by the amendment of the telecommunications act (TKG). In force since December 1, 2021, the update of the TKG especially grants customers additional rights with regard to termination periods, reimbursements, and transparency. Meanwhile, a new paradigm can […]
Shifting straight to eSIMs is a more strategic choice In October 2021, telecom giant and leading global mobile network operator (MNO) Vodafone announced its new Eco-SIM — made from recycled plastic. Any sustainability feat is positive for the telecommunications industry, which contributes two per cent of the global emissions total. But why stop at recycled […]
BYOD is 34 percent more productive, but at what cost? As a result of increased remote working, the number of personal devices accessing corporate networks grew 20 percent in 2020 alone, and this is only likely to increase. While connectivity is becoming easier, what about its impact on security? Here Ginelle Bell, UK country manager […]
The benefits and uses of mobile device management software According to the Government’s Cyber Security Breaches Survey 2021, 39 percent of UK businesses experienced a cybersecurity attack last year. For business owners, this statistic is worrying — risking reputation, integrity, and ultimately commercial success. As we move towards an increasingly technology-centric working world, what should […]
If world events over the past couple of years taught (and continue to teach) the business world anything, it’s that people can absolutely work and abundantly shop the telecom space from the comforts of home. On top of that, they’ve made it quite clear that they will continue doing both at an accelerated pace, especially […]
What makes a business profitable and successful? Is it hiring the right people or focusing on your most profitable products and services? What about productivity? In today’s digital world, we have tools at our fingertips that allow us to do more in our workday, making our people and, ultimately, our businesses more productive. But where […]
When looking at any timeline’s history, you will find a turning point along its development; either it propels the timeline into the next frontier or brings it to a screeching halt. Modern technology’s explosion into the data age was set in 2007. A year that set the tone for generations to come, birthing giants, affecting […]
Gone are the old background noises of office chatter and printers whirring. Since remote working has become the norm, more homely sounds have come to the foreground. Although these sounds might add a personal, mildly endearing touch to your calls, it’s not always welcome. When working from home (WFH), it’s easy for the lines between […]
Retail giants Amazon, Aldi and Tesco are trialing checkout-free stores in the UK, where customers can conveniently grab their shopping and leave the store without visiting a cashier. It’s clear that consumers today expect intuitive digital services as standard — and supermarkets aren’t the only ones who should listen. The COVID-19 pandemic has accelerated digitalisation […]