With artificial intelligence (AI) on the rise, reaching higher levels of sophistication and faster response rates, many companies are looking to deploy it within their customer service branches to primarily reduce costs and enhance customer experience. Currently, the tech is not fully able to take over the tasks carried out by human customer service agents. […]
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Think of every Ironman movie you’ve ever watched; notice how Tony Stark goes from one menu to another, from one 3D suit design to another, all of which can be control seamlessly with a simple brush of a hand. That’s Augmented Reality (AR), or what scientists are trying to achieve with it. Defined as the […]
For those of us who aren’t scientists or healthcare workers, the pandemic might bring about feelings of helplessness. Of course, we can play our part by staying inside, maintaining good hygiene and taking our pre-cautions. But is there something more we can do? Thanks to social media, the internet, and big data-driven analytics, there are […]
Facebook has released a new chatbot named Blender, which the company claims is designed to handle conversation on any topic and also to show empathy when interacting with humans. The name ‘Blender’ has been aptly used to define its capabilities of merging several conversational skills at once. The chatbot is developed from what Facebook calls […]
In the last few years, AI Has been responsible for the transformation of multiple fields, coupled with the increasing efficiency of using improved datasets. One such area in which AI has excelled in is Robo Advisory which is a field that has an extensive amount of financial big data to analyse. Robo-advisors are AI built […]
Initial cases of COVID-19 were first declared in December 2019, in Wuhan, China. After four months, the virus has now been diagnosed in 167 countries and almost 140,000 people have died. The impact of the disease throughout the world will have unprecedented consequences for virtually all aspects of the global economy. The world seems to […]
The revenue and profit of CSPs (Communication Service Providers) has been pressured by increasing traffic, the decline of price per Gigabit (Gb) and external and internal competition. For operators to regain a competitive edge, it’s critical to have clarity as to what is happening in the network. Artificial Intelligence for IT Operations or AIOps, can […]
By optimizing a smart in-store experience, customers are likely to spend more money on products and show greater willingness to re-visit their stores of choice – helping retailers retain business and increase revenues. Here are five reasons why IoT is re-shaping the future of retail. 1. Customized Discounts The ultimate incentive for most shoppers, is […]
OpenAI launched its ChatGPT on WhatsApp, for users to access AI features directly via Meta’s messaging platform.
Intel’s Meteor Lake chip, now rebranded as "Core Ultra," will be commercially available as of December 14th.