As marketers look to enhance and develop their customer communication methods, traditional SMS messaging is rapidly making way for the more dynamic and feature-rich Application to Person (A2P) platform. Despite these messages being delivered in a similar way, they are much more interactive, personal and customizable than an individual text message. As the industry gets […]
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On the 11th and 12th of February 2020, the Carrier Community (CC) hosted its 12th annual Global Carrier Community Meeting (GCCM). Several panels and talks took place featuring speakers from companies including, Microsoft, Three UK, and Lycamobile. Members of the CC consist of executives and decision makers representing over 350 operators from over 55 countries, […]
Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]
The Internet of Things (IoT) is fueling the transformation for enterprises, consumers, and governments. Emerging and evolving tools and technologies such as smart speakers, machine learning, and 5G are ensuring increased efficiency and more control within the home and in places of work. The continued growth and development of the Internet of Things (IoT) industry […]
SAN FRANCISCO (AP) — Google’s former autonomous vehicle project is becoming a more autonomous business by bringing it in its first investors besides its corporate parent. Waymo has secured $2.25 billion from a group of investors led by Silver Lake and the Canadian Pension Plan Investment Board to help the company continue to develop its […]
Vodafone Germany has announced it has launched a private standalone 5G network for airline Lufthansa, despite Lufthansa owning the spectrum. The telco announced that they have taken on the role of service and technology partner to support the deployment and operation of Lufthansa’s network. “The German economy needs 5G. We can do 5G. As a […]
The GSMA has agreed a Science-Based Target (SBT) and has a clear sense of direction on how to decrease Green House Gas (GHG) emissions in the telecoms sector, with target of achieving industry wide ‘net zero’ carbon emissions by the year 2050. The recently announced SBT is a product of the teamwork between the GSMA, […]
By TALI ARBEL AP Technology Writer NEW YORK (AP) — The Senate has passed a bill to provide $1 billion for small telecom providers to replace equipment made by China’s Huawei and ZTE, sending the measure to President Donald Trump. The U.S. government considers the Chinese companies a security risk and has pushed its allies […]
The telecom industry is set to invest heavily in AI software. According to the latest study conducted by Juniper Research, the total network operator investment on AI solutions is expected to exceed $15 billion by 2024. Why are telecom operators adopting AI solutions so aggressively? Keeping up with the competition is important at a time […]
Virtual team are common for many enterprises that produce their products or services in many different locations. Such teams require synchronicity and clear communication to ensure the seamless running of the organization. There is often a misconception that technology-based companies are in most need of the utilization of tools to help keep-up the communication and […]