Financial solutions firm Revolut is set to launch its eSIM plans in the UK later this week in collaboration with telecom operator 1GlOBAL.
Customer Experience
Learn how telecoms SPs can meet Gen Z customers expectations. Strategies such as personalization can keep Gen Z happy and loyal.
The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and […]
Unlocking the Power: Exploring the Vital Importance of User-Generated Content for Brands' Success and Influence.
Discover how Comium Gambia's free 4G connectivity initiative is transforming the nation, bringing better together.
Telecom Digital Transformation – Journey from (CSP to DSP) Communication to Digital service provider
What is a digital transformation and why is digital transformation necessary for Telecommunication Industry? A digital transformation is the process of using digital technologies to create new or improved processes, products, or services, add/transform more offerings, improve time to market, expand customer services and experience, vary marketing strategy, reduce CAPEX and OPEX, tap more sources […]
Mobilise debriefs on the telecoms calendar’s biggest event of the year The general consensus following this year’s Mobile World Congress (MWC) is in-person events are back. Finally returning to post-pandemic numbers of attendees and exhibitors, 2023 saw a fully-fledged MWC. With so much going on it was impossible for visitors to catch sight of everything, […]
Everything in this world could be represented by a coin, having a good side and a bad side. And the Internet of Things (IoT) is no different. On one side, life is easier when all our appliances and devices are connected to each other and talking to one another. Conversely, it puts your data at […]
Most business leaders today don’t need convincing about the power of artificial intelligence (AI). The promise of efficient and personalized interactions at every step of the customer journey sways them. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over […]
What’s an iSIM, and Why Should I Know About It? While embedded SIM cards (eSIMs) are still gaining traction, the next generation of subscriber identification module is coming to the fore. Integrated SIM, or iSIM, is the next step in the move away from physical SIM cards offering connectivity benefits for both consumer and IoT […]