Technology

U.S. providers offer free Wi-Fi for 60 days

BOSTON (AP) — U.S. internet and wireless providers have announced temporary measures to make getting online less expensive and onerous as enforced social distancing due to the new coronavirus forces more human interaction online. Most notable is Comcast’s free public Wi-Fi for all for 60 days, effective Saturday. Major metropolitan areas are thick with Comcast’s […]

U.S. internet well-equipped to handle work from home surge

By FRANK BAJAK AP Technology Writer BOSTON (AP) — The U.S. internet won’t get overloaded by spikes in traffic from the millions of Americans now working from home to discourage the spread of the new coronavirus, experts say. But connections could stumble for many if too many family members try to videoconference at the same […]

UK tech industry insights; growth spreads beyond London

While the UK’s tech sector shows considerable potential, the challenge it faces, relates back to the issue of cost and connectivity. Until now, the UK’s tech companies have made substantial progress with recent reports showing, that the progress is not just limited to London. Manchester, Leeds, Birmingham, Bristol, as well as Oxford and Cambridge, are […]

Using technology to help put customers first

O2 has recently deployed what they call Centralised Self Organising Network (C-SON) technology in its 5G network, in its latest attempt to enhance their customer’s experience. UK brand – under Telefonica – had already implemented C-SON into 2G, 3G and 4G networks by combining technological solutions with P.I Works, and is now expanding the partnership. […]

MessageBird Introduce New AI-Powered customer contact center – Inbox.ai

Amsterdam based MessageBird has been offering developers a cloud-based communication platform that simplifies the process of introducing chat and messaging functionality to their own apps by utilizing APIs. This saves companies the hassle of investing in costly hardware infrastructure if they want to use text and voice-based features in their own services. Recently, MessageBird introduced […]

Can digital communication compete with f2f interactions in business?

Tech advancements and the development of digital communications tools, has made global business interaction possible for professionals working across multiple locations, hours and devices. However, face to face interaction allows people to discuss and build synergy through visual and verbal connection. True human interaction is a powerful way of fostering loyalty, credibility and trust in […]

AR and the future of social media advertising

The way AR is now able to link the digital and physical worlds is now having a profound effect on how brands interact with customers on social media. Digital giants like Snapchat and Facebook are cashing in on consumers passion for AR with ads and branded experiences. This opens a new world for brands to […]

Transforming the application revolution

As marketers look to enhance and develop their customer communication methods, traditional SMS messaging is rapidly making way for the more dynamic and feature-rich Application to Person (A2P) platform. Despite these messages being delivered in a similar way, they are much more interactive, personal and customizable than an individual text message. As the industry gets […]

Can tech bridge the divide in healthcare?

Technological advancements have made it easier to access medical information or open conversations about prevailing health concerns. Tech has enabled us to familiarize ourselves more with health and medicine – making it easier to diagnose and track information relevant to individual queries and cases. Although we may perceive the global advancements as extensive, health systems […]

Coronavirus continues to impact the tech industry

Coronavirus has affected big companies’ ability to both acquire manufacturing materials, and deliver finished goods. 1. Samsung shuts down its factory in South Korea due to a coronavirus outbreak. While most of the factory reopened soon after, the floor on which the infected employee was found, remained closed a few days later. This brings to […]