Telcos have been reluctant to take up eSIMs. In some ways, who can blame them? After all, removing the physical SIM and embedding eSIM technology into a mobile device removes much of the hassle of changing service providers and makes it far easier for customers to switch, if they’re drawn in by a better deal. […]
Opinion
Industrial 5G is set to be a catalyst for unlocking the potential of intelligent industry and accelerating data-driven digital transformation. However, most organizations are yet to realize its true potential. A variety of challenges await industrial organizations as they navigate their 5G roadmaps, and now is the time for telcos to step in and aid […]
Back in 2001, internet connection speeds were estimated to be just 0.1Mbps. In fewer than 20 years, broadband and connectivity have changed in ways we could never have imagined. And the evolution is far from over. Fibre to the Premises (FTTP) takes the fibre optic connection directly from the local exchange into a business’ building, […]
Connecting people, data, machines, and supply chains is crucial for the success of the digital transformation that is accelerating the pace of business innovation. Smart factories are fast becoming a reality, with increasing amounts of data being processed by machines on the factory floor. But connecting these with global teams and dispersed supply chains is […]
Although not the biggest culprit of heightened carbon emissions and waste production by far, the telecommunications industry must still make its operations, products and services more sustainable. What should telcos focus on to reduce their environmental impact? The telecommunications industry contributed 2.6 percent of total global carbon dioxide (CO2) emissions in 2020, according to the European Telecommunications Network Operators’ (ETNO) Association. Although the sector isn’t as energy or resource-intensive as the likes of electricity production and […]
The COVID-19 crisis has revealed weak points in telcos that have not been (sufficiently) addressed for many years now. Today, telco customers expect providers to offer digital service on the same level to which they have become accustomed from other services and platforms in everyday experience. This is another wake-up call to speed up the […]
Despite digital transformation efforts, carriers are still operating as if infrastructure and customer experience aren’t part of the same journey. Traditional carrier operational models have silos that make it difficult to automate, accelerate, and simplify how customers buy their services. They have to step back and look at the customer experience they are delivering first, […]
The shift to remote working has forced many organizations to rethink whether an employee’s proximity to the office should still be a key factor for certain roles. In theory, technology allows us to work from anywhere in the world, but just how easy is it to manage a global workforce? According to analyst company Gartner, […]
Demand for bandwidth is in no way a new problem. Since the early days of the internet, we have consumed more and more data every year, placing a heavy strain on broadband providers to deliver high quality video streaming, instant messaging, and large file transfers – all without delay or throttling performance. Statistics by Ofcom […]
Since the previous round of research, the COVID-19 pandemic has accelerated gaming trends already in motion, leading to an expanded gaming audience and through-the-roof engagement. To that end, our data shows that over half of gamers in North America and Western Europe spent more time gaming since the pandemic began. Will that engagement continue after […]