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Your Network Needs to Be Prepared, Not Just Resilient

Given the trend toward distant experiences, COVID-19 has emphasized the significance of communications and the requirement for a robust infrastructure to enable a seamless experience. According to a recent research by EY titled “Top 10 risks in telecommunications,” the industry’s biggest challenge is failing to maintain network resilience in a post-pandemic environment. All telecoms in […]

AI Is Not Coming After Customer Service

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). The promise of efficient and personalized interactions at every step of the customer journey sways them. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over […]

The Dark Side of Smart Home Automation

In today’s world, we are constantly looking for ways to make life easier, tasks quicker, and our days more “productive.” And sometimes, we tend to be impressed with the sophisticated look of smart-home automation, forgetting that all that glitters isn’t gold. In fact, a 2019 study, “More than Smart Speakers: Security and Privacy Perceptions of […]

Are You Keeping Up with the Fintech-Telecom Train?

In 2023, critical decisions will be informed by enhanced data analytics as a result of increased data application. In 2023, fintech in telecom, and vice versa, will allow the financial sector it to provide various tools to support financial transactions anywhere. When 5G is completely implemented in 2023 by authorized 5G operators, fintech will rely […]

U.S. Economy Posts Strong Growth in Q4, but with Underlying Weakness

The U.S. economy grew faster than expected in the fourth quarter, but that likely exaggerates the nation’s health as a measure of domestic demand rose at its slowest pace in 2-1/2 years, reflecting the impact of higher borrowing costs. The Commerce Department’s advance fourth-quarter gross domestic product report on Thursday showed half of the boost […]

U.S. Lawsuit Against Google Could Benefit Apple and Others

A landmark lawsuit by the U.S. Justice Department against Alphabet’s Google over its dominance of advertising technology could help rivals and websites that sell ad space, but leaves an uncertain future for the advertisers themselves, experts told Reuters. The Justice Department’s complaint against Google on Tuesday called for the company to divest Google Ad Manager, […]

Industry Body Clarifies What Happens When Crypto Derivatives Crash

An industry body set out a global framework on Thursday for trading derivatives linked to cryptoassets to avoid FTX-style collapses sowing confusion over ownership. The International Swaps and Derivatives Association (ISDA) published guidance for trading digital asset derivatives to clarify what happens when things go wrong in an underlying market, such as the collapse of […]

What's Cooking Between eSIMs and Blockchain Technology

We often think of blockchain technology as the hidden power behind cryptocurrency transactions. But what if I told you that these secured networks also support some of our most cutting-edge technologies? eSIMs, electronic SIM cards, can now be powered by a decentralized blockchain system. The future of mobile technology is eSIMs supported by blockchains. These […]

For Automakers, the EV Surge Is Everything Everywhere All at Once

The surprise leadership shuffle on Thursday at Toyota Motor Corp, renewed urgency at Renault and Nissan Motor Co to restructure their alliance and Elon Musk’s declaration that Tesla Inc will be the world’s No. 1 automaker by a wide margin have one thing in common: What once defined the global auto industry’s center is no […]