Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]
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The Organisation for Economic Cooperation and Development have released their latest statistics which show that nine of its member countries now have half of their broadband connections using fibre. This is up from six countries from the previous year. In total, the share of fibre in broadband connections covering the 37 countries increased to 27% […]
Last year the Un-carrier reached new heights in its efforts for corporate social responsibility. T-Mobile increasing employee volunteering and alongside with the T-Mobile Foundation, put $15M towards empowering youth, protecting the environment, fighting hunger and much more. T-Mobile’s ‘Un-carrier Revolution’ was always about making people its highest priority. This was a commitment that came through […]
U.S.–China tensions accompanied by market saturation are placing the global smartphone market under immense stress. The latest research from International Data Corporations has shown that the African smartphone market saw shipments increase 4.0% quarter upon quarter in Q3 last year to total 22.6 million units. The firm’s latest research indicates Africa’s complete mobile phone sales […]
Coronavirus has affected big companies’ ability to both acquire manufacturing materials, and deliver finished goods. 1. Samsung shuts down its factory in South Korea due to a coronavirus outbreak. While most of the factory reopened soon after, the floor on which the infected employee was found, remained closed a few days later. This brings to […]
We have for some time, been able to listen to experience music anywhere we want. This could be at work, home or running along to your favorite tracks on the beach. Granted, 30 years ago you’d have had the weight and bulkiness of a Sony cassette Walkman, but today we live in the era of […]
The Internet of Things (IoT) is fueling the transformation for enterprises, consumers, and governments. Emerging and evolving tools and technologies such as smart speakers, machine learning, and 5G are ensuring increased efficiency and more control within the home and in places of work. The continued growth and development of the Internet of Things (IoT) industry […]
SAN FRANCISCO (AP) — Google’s former autonomous vehicle project is becoming a more autonomous business by bringing it in its first investors besides its corporate parent. Waymo has secured $2.25 billion from a group of investors led by Silver Lake and the Canadian Pension Plan Investment Board to help the company continue to develop its […]
Education has witnessed a transformational shift in the recent years. Conventional teaching methods and practices have been influenced by the rapid advancements of technology – making e-learning tools an integral part of the modern-day education system. E-learning, facilitates education in a way that was not previously achieved with conventional classroom teaching strategies. Inside Telecom looks […]
Rakuten to introduce half mobile phone fees compared with rivals TOKYO (Kyodo) — Rakuten Inc.’s mobile phone unit is set to charge less than half the fees its rivals do for high data usage, in an effort to boost subscribers when it launches services next month. No more illegal phones: Indonesia to impose IMEI control […]