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MessageBird Introduce New AI-Powered customer contact center – Inbox.ai

Amsterdam based MessageBird has been offering developers a cloud-based communication platform that simplifies the process of introducing chat and messaging functionality to their own apps by utilizing APIs. This saves companies the hassle of investing in costly hardware infrastructure if they want to use text and voice-based features in their own services. Recently, MessageBird introduced […]

How operators can overtake OTT with RCS messaging

OTT (Over the Top) Messaging apps such WhatsApp, Facebook Messenger, iMessage and WeChat have driven the decline of the conventional SMS text services. Instant messaging supposedly overtook SMS in 2012 and since then, Global SMS revenues have fallen accordingly. Person to Person SMS revenues will have fallen by around 42% between 2017 and 2022. Operators […]

Coronavirus continues to impact the tech industry

Coronavirus has affected big companies’ ability to both acquire manufacturing materials, and deliver finished goods. 1. Samsung shuts down its factory in South Korea due to a coronavirus outbreak. While most of the factory reopened soon after, the floor on which the infected employee was found, remained closed a few days later. This brings to […]

7 ways tech has changed how we experience music

We have for some time, been able to listen to experience music anywhere we want. This could be at work, home or running along to your favorite tracks on the beach. Granted, 30 years ago you’d have had the weight and bulkiness of a Sony cassette Walkman, but today we live in the era of […]

The Internet of Things is fueling business transformation

The Internet of Things (IoT) is fueling the transformation for enterprises, consumers, and governments. Emerging and evolving tools and technologies such as smart speakers, machine learning, and 5G are ensuring increased efficiency and more control within the home and in places of work. The continued growth and development of the Internet of Things (IoT) industry […]

10 tech things you should know today

1.) Notorious facial recognition company Clearview AI has sold its technology to thousands of clients including ICE, the Justice Department, numerous law enforcement agencies, and many others, according to BuzzFeed. Clearview AI admitted earlier this week that their entire client list had been stolen. 2.) Facebook has cancelled its annual F8 conference as a result of […]

Microsoft says virus hurting supply chain more than expected

By MATT O’BRIEN AP Technology Writer The virus outbreak in China is hurting Microsoft more than expected, as the company said it won’t meet targets that had already factored in the uncertainty. In particular, Microsoft said revenue from Windows licenses and its Surface devices “are more negatively impacted than previously anticipated.” The company said demand […]

NTSB: Tesla Autopilot, distracted driver caused fatal crash

By TOM KRISHER AP Auto Writer WASHINGTON (AP) — Tesla‘s partially automated driving system steered an electric SUV into a concrete barrier on a Silicon Valley freeway because it was operating under conditions it couldn’t handle and because the driver likely was distracted by playing a game on his smartphone, the National Transportation Safety Board […]

Tech giants gear up for the new era of FinTech

Tech giants are predicted to take up to around 40% of the $1.35 trillion in US financial services revenue from incumbent banks. Three of the largest US based, multinational tech companies — Apple, Google, and Amazon — are increasing their scope and slowing encroaching on financial services and the new era of FinTech. This is […]

10 tech things you should know today

1. Justin Bieber and Jack Dorsey may be among the 10 million MGM hotel guests whose personal information was posted to a hacking forum. MGM said it discovered the data breach last summer and notified customers who were impacted based on state laws.  2. Google’s users in the UK will no longer be protected by […]